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Viewing 30 posts - 3,391 through 3,420 (of 6,619 total)
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 25, 2024 at 23:22

    Dear sherif,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 25, 2024 at 23:21

    Dear sherif,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 25, 2024 at 19:50

    Dear Cataclyps,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 25, 2024 at 15:41

    Dear Bas Kling,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 25, 2024 at 13:26

    Hello, Tom,

    Thank you for reaching out and providing a detailed description of the issue you are experiencing. We apologize for any inconvenience this may have caused.

    To assist you further, could you please provide us with FTP access? This will enable us to investigate the problem more thoroughly and implement a suitable solution.

    Thank you for your cooperation and understanding.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 25, 2024 at 11:45

    Hello, DD,

    1) We are unable to provide an estimated time for the implementation of your request. Initially, your submission must receive at least 5 votes before it is reviewed by our development team. If you prefer not to wait, you may request customization directly through our department at https://www.8theme.com/account/#etheme_customization_panel

    2) We have addressed the error you reported. Please verify the correction at your earliest convenience. The changes have been made in the following file:
    et-core-plugin/app/models/widgets/brands-filter.php
    Additionally, this fix will be included in the upcoming update.

    Thank you for your attention. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 25, 2024 at 11:34

    Dear YSO,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 25, 2024 at 10:16

    Hello, zoljargal,

    Thank you for reaching out to us. We are pleased to inform you that we have implemented some updates to the Shop Sidebar Category. Please take a moment to review the changes and confirm whether it meets your expectations.

    Should you have any further queries or require additional assistance, please do not hesitate to contact us.

    Best Regards,

    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 25, 2024 at 10:09

    Hello, Ankit Khandelwal,

    Thank you for reaching out to us. We have reviewed your inquiry and found that your purchase code is registered under a different user. Please review your private content accordingly.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 25, 2024 at 09:44

    Dear pigeleven,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 25, 2024 at 08:28

    Dear Simeon Iliev,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 25, 2024 at 08:16

    Dear carliczyk,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 25, 2024 at 08:13

    Dear Plethora,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 24, 2024 at 15:43

    Hello, Tom,

    Thank you for reaching out to us. We are pleased to inform you that we have released several patches that should address the issue you have encountered. Please accept these updates at your earliest convenience. Detailed information regarding the patches can be found in the attached files.

    Best Regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 24, 2024 at 09:44

    Dear Milos,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 24, 2024 at 08:05

    Hello, DD,

    1) We have implemented an enhancement to our category filters based on feedback from our valued clients. This update ensures that the filters function independently, regardless of the page you are currently viewing. Should you wish to modify or expand this functionality, please submit your request via the following link: https://www.8theme.com/taskboard/

    2) Additionally, please provide us with FTP access credentials at your earliest convenience to facilitate further updates.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 24, 2024 at 07:46

    Dear kamil109,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 24, 2024 at 05:22

    Dear nebcreative,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 23, 2024 at 23:54

    Dear Carneiro,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 23, 2024 at 23:06

    Dear Javito,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 23, 2024 at 18:35

    Dear Drishti,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 23, 2024 at 09:25

    Dear Martin,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 23, 2024 at 08:43

    Hello, cocofu,

    We regret to inform you that we are unable to assist you further until you provide us with valid working access credentials. Unfortunately, the credentials you have previously provided are not functioning.

    Additionally, please ensure that you do not change these access credentials for at least 24 hours after providing them to us. This will facilitate uninterrupted access and allow us to serve you efficiently.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 23, 2024 at 08:38

    Hello, LVRB Love’s Rebel,

    We have restored the status of your login as of August 17. Please verify this at your earliest convenience.

    Regarding the login redirection issue you mentioned, “If the user logs in from my account, I will forward them to my account page, but from any other place they log in I will send them to my cart or checkout.” – considering your modification, it is currently not feasible. Your modification always redirects the user to the ‘My Account’ page if they are not logged in, and the login process begins from there. Subsequently, it attempts to redirect to the cart page, which results in an error.

    There appears to be a contradiction in your current setup. Specifically, if a user logs in from any page other than the ‘My Account’ page, they are supposed to be redirected to the cart page. However, there is also code in place that redirects all users to the ‘My Account’ page upon logging in.

    Please devise a precise login algorithm (including all branches) and consult with the appropriate department to resolve these conflicts. You can access the customization panel via this link: https://www.8theme.com/account/#etheme_customization_panel

    We appreciate your prompt attention to this matter and look forward to your response.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 23, 2024 at 08:17

    Hello, Mohan,

    Thank you for reaching out to us.

    We have successfully reconfigured the settings in the “Speed Optimization” section under the Customizer. This adjustment should contribute to improving the performance.

    Additionally, we kindly request that you disable any third-party plugins temporarily and then test the speed and load performance without them. This will help us determine if these plugins are affecting the efficiency of your setup.

    Should you need any further assistance or have additional questions, please do not hesitate to contact us.

    Best Regards,

    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 22, 2024 at 20:35

    Dear Elhadj07,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 22, 2024 at 19:35

    Dear Sam,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 22, 2024 at 19:27

    Dear Sam,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 22, 2024 at 09:37

    Dear Amineo,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 22, 2024 at 08:28

    Dear jaij,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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    Viewing 3,420 results - 3,391 through 3,420 (of 6,619 total)
Viewing 30 posts - 3,391 through 3,420 (of 6,619 total)
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