Forum Replies Created

Viewing 30 posts - 3,421 through 3,450 (of 7,777 total)
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  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, khurram virk,

    Unfortunately, the FTP access is still incorrect.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #428324 Copied In reply to: Product grid widget: related product showing vertically in front end
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, lea,

    We hope this message finds you well. Upon reviewing the website you provided, it appears that the theme is not installed, and the folder containing the themes is entirely missing. For further details, please refer to the attached files.

    Should you have any questions or require assistance, please do not hesitate to reach out.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #428323 Copied In reply to: translation add to cart and choose an option
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear James,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #428305 Copied In reply to: option to filter product base advanced custom field
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear MonnaChu,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #428304 Copied In reply to: Please help me cancel the xstore product page “video insert function”
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear ZEXAL,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #428300 Copied In reply to: the image gets replaced instead of slider navigating to proper image
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear ZEXAL,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #428299 Copied In reply to: Hidden element on the website that says “WordPress themes”
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear ZEXAL,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #428298 Copied In reply to: Filters are buggy and they are not working properly
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear sefat,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #428282 Copied In reply to: Megamenu width can’t fix even using the same width
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear saleh,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #428257 Copied In reply to: adding custom badge on product card card
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear 8theme,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #428255 Copied In reply to: Theme does’t work on Phone another page appears with the xstore logo.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear 8theme,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #428253 Copied In reply to: simple product image and product gallery
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear badr,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #428235 Copied In reply to: Probleme in search of a list of products
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Elhadj07,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #428200 Copied In reply to: Blurry Product Images in Sidebar Widgets
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, lawrep,

    We hope this message finds you well.

    We are pleased to inform you that we have released a theme update that includes a fix for the issue you reported. The theme on your website has already been updated to the latest version.

    We kindly ask you to check your website and let us know if the issue persists.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    #428199 Copied In reply to: Shop page side bar widget “Filter product by category” not showing full list of category
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Abdul Moiz,

    Unfortunately, this option is not currently available. However, you are welcome to submit a request to the appropriate department for the addition of such a feature via the following link:
    https://www.8theme.com/roadmap/

    Best regards,
    The 8Theme Team

    #428189 Copied In reply to: Product Status filter is not showing correctly product count
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Nano Alvarez,

    We would like to inform you that the issue was caused by the incorrect use of case sensitivity when specifying the image size in the widget settings of Elementor. Specifically, “Full” was used instead of “full.” The details of this issue can be found in the attached files.

    We have now resolved this error, and the case sensitivity will no longer affect the functionality of the widgets. Please note that this fix applies exclusively to XStore widgets.

    Thank you for your understanding. Should you have any further questions or concerns, please do not hesitate to reach out to us.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #428188 Copied In reply to: PHP 8.3 problem hosting domain on GoDaddy
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Annabel,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #428175 Copied In reply to: PHP Error – “callbacks.php on line 3179”
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Narka,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #428166 Copied In reply to: Broken elements in Xstore menu – arrows & X present even though they are turned off
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Plethora,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #428138 Copied In reply to: please check the screenshot attached. please assist
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Fantasy,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #428134 Copied In reply to: i want to edit You also may like but no options
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear kirushanth28,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #428130 Copied In reply to: Assistance Required: Modifying Product Card Design Across All Pages
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, khurram virk,

    Unfortunately, the FTP access is not working. Please find the details in the attached files.

    Best regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    #428120 Copied In reply to: Product grid widget: related product showing vertically in front end
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Marios D.,

    Thank you for providing the staging environment and access. We have made some changes; kindly review them at your convenience.

    Best regards,
    The 8Theme Team

    #428118 Copied In reply to: Categories filter not updating even after clearing transients
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, martijntje,

    We kindly ask you to verify whether such a combination of variations truly exists. Additionally, we have noticed that a customization was applied to our swatches. Could you please cancel this customization and attempt the process again?

    Thank you for your assistance.

    Best regards,
    8Theme Team

    #428113 Copied In reply to: Have swatches greyed out and non-selectable with non available variations
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Annabel,

    Thank you for reaching out and providing access. We have resolved the issue, and kindly ask you to verify the fix on your end. Please note that this fix will also be included in the next theme update.

    Best regards,
    8Theme Team

    #428112 Copied In reply to: PHP Error – “callbacks.php on line 3179”
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear 8theme,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #428093 Copied In reply to: The subscriptio plugin cannot be installed
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Tamara,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #428066 Copied In reply to: Checkout page autofilling field details
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear martijntje,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #428056 Copied In reply to: Size of the swatches images at the product page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear saleh,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #428045 Copied In reply to: skeleton loading skeleton loading skeleton loading
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    At the moment, we are unable to assist you until the issue with the licenses is resolved. Please check the details in the private correspondence.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    #428011 Copied In reply to: Swatches filters are not disappearing if selecting them leads to no results found
  • 1 2 3 … 114 115 116 … 258 259 260
    3,421–3,450 of 7,777 posts
Viewing 30 posts - 3,421 through 3,450 (of 7,777 total)
1 2 3 … 114 115 116 … 258 259 260