Forum Replies Created

Viewing 30 posts - 3,361 through 3,390 (of 7,777 total)
1 2 3 … 112 113 114 … 258 259 260
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear sefat,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #428752 Copied In reply to: Review & rating option not showing after Product title
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Alyan,

    Thank you for providing access. We have successfully implemented the changes on your live website. Kindly review them at your convenience. Additionally, we recommend updating third-party plugins and themes on your live site to ensure optimal performance and security.

    Best regards,
    The 8Theme Team

    #428751 Copied In reply to: Color filter is not working in my xstore theme
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    We have attempted to disable an additional connection to the Elementor Swiper script. Could you kindly check if the issue has been resolved? It appears that certain Elementor widgets forcibly load scripts, and we have now tried to disconnect this functionality. Please verify if the scripts are no longer duplicating.

    Thank you for your attention to this matter.

    Best regards,
    8Theme Team

    #428750 Copied In reply to: Disabling Extra Swiper
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    We have slightly adjusted the logic of the brand filter functionality. It is now possible to disable it when a category filter is selected.

    Best regards,
    The 8Theme Team

    #428749 Copied In reply to: Product Status filter is not showing correctly product count
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Yasir Alam 8Theme,

    Thank you for providing access. We have implemented all the necessary changes. Kindly review them at your convenience. Additionally, we would like to remind you to specify the “Attribute for the product image” in the settings for linked variations.

    Should you have any questions or require further assistance, please do not hesitate to reach out.

    Best regards,
    8Theme Team

    #428745 Copied In reply to: product discount price and other issues for last reply
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Thank you for providing access. We have made some changes; kindly review them at your convenience.

    Best regards,
    The 8Theme Team

    #428744 Copied In reply to: Disabling Extra Swiper
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear MESUT YILMAZ,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #428736 Copied In reply to: Product variations thumbnails not visible
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear webc,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #428733 Copied In reply to: Checkout page has design and technical problems
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello,

    Thank you for the video. We have made some changes, so please check them. Kindly remember to clear your cache.

    Best regards,
    8Theme Team

    #428704 Copied In reply to: Product Status filter is not showing correctly product count
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Boddicker,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #428702 Copied In reply to: Can’t change font type on button on search popup page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, MAHDAR,

    We have identified that the issue is caused by a conflict with the old Elementor option, “Optimized Assets Loading.” Although this option has been removed, its value still remains in the database. To address and resolve this problem, we kindly request that you provide us with FTP access.

    Thank you for your cooperation.

    Best regards,
    8Theme Team

    #428694 Copied In reply to: Disabling Extra Swiper
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear joebuston,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #428669 Copied In reply to: Product price is not displayed in shop page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Nirmalya,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #428643 Copied In reply to: how to add new menu itmes in this section with link and image
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Nirmalya,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #428641 Copied In reply to: hopw to change the colour of the fake sales pop up
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Boddicker,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #428624 Copied In reply to: Shop page is suddenly gone from the site
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Stanislav Kuchinskii,

    Thank you for providing access.

    We have removed the links leading to pages without products. Unfortunately, we cannot implement this change as a default setting, as it would affect all clients. Many of our clients prefer to keep such links for SEO purposes.

    After careful consideration, we determined that the best solution is to address this through a filter. As a result, we have added and enabled the following code in the functions.php file of your child theme, located in wp-content/themes/xstore-child/
    The code:
    add_filter('et_swatch_filter_check_empty_tax', '__return_true');

    If you have any further questions or need assistance, please do not hesitate to reach out.

    Best regards,
    8Theme’s Team

    #428616 Copied In reply to: Swatches filters are not disappearing if selecting them leads to no results found
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Fantasy,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #428607 Copied In reply to: Spotlight Category
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear ZEXAL,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #428604 Copied In reply to: Custom php code to stop user from deselecting or clearing variants
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Fantasy,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #428603 Copied In reply to: sale badge percentage
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Pushparaj,

    We hope this message finds you well.

    We would like to bring to your attention an unusual issue occurring on your website. Upon the first visit, everything appears to function normally. However, when attempting to refresh the page, certain problems arise. We have provided further details in the private content section for your review.

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #428588 Copied In reply to: Product Carousel showing only one product in one slide
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, webc,

    We have made some changes. Could you please review them?

    Best regards,
    8Theme’s Team

    #428587 Copied In reply to: Checkout page has design and technical problems
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Alyan,

    Even with access to cPanel, we still do not have access to the admin panel of your live website.

    Best regards,
    8Theme Team

    #428583 Copied In reply to: Color filter is not working in my xstore theme
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Mostafa Khaled,

    As the issue does not seem to be directly related to the theme, it could be caused by a plugin or a combination of plugins. We recommend updating all your plugins to their latest versions first. If the issue persists, please try deactivating the plugins one by one to identify which one might be causing the problem.

    Another possible cause could be modifications to the database or queries, which often occur during optimization processes. If you have recently made any changes to the database, we suggest reviewing those adjustments to ensure they are not causing the issue.

    If you need further assistance or guidance, please let us know, and we will do our best to help.

    Best regards,
    8Theme’s Team

    #428575 Copied In reply to: Issue with Product Display on Shop Page and Categories
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Raghu Participant,

    The error indicates that the built-in Instagram browser is being rejected by Google’s security system. Unfortunately, we are unable to assist with this matter on our end. We kindly recommend reaching out to Instagram’s support team for further assistance.

    Thank you for your understanding.

    Best regards,
    8Theme’s Team

    #428574 Copied In reply to: Google login getting Error:403: disallowed_useragent
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear wssrob,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #428543 Copied In reply to: Multiple headers – account background not separate for desktop and mobile
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Boddicker,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #428532 Copied In reply to: Will not change the “view all categories” under search page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Fantasy,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #428527 Copied In reply to: Edit Footer on Cart page and Check out page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Joy Ju,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #428517 Copied In reply to: XStore Core is not compatible with AfterShip plugin
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Fantasy,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #428489 Copied In reply to: change out of stock button
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear sefat,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #428484 Copied In reply to: Progress bar disable but still showing in the website
  • 1 2 3 … 112 113 114 … 258 259 260
    3,361–3,390 of 7,777 posts
Viewing 30 posts - 3,361 through 3,390 (of 7,777 total)
1 2 3 … 112 113 114 … 258 259 260