This should be JavaScript overriding or interfere issue.
Most likely caused by third party plugins..

Disable all the plugins except these default plugins : https://www.8theme.com/documentation/xstore/plugins/included-plugins/ and check this.
if you do not see the issue try to reactivate the plugins one by one and find the problem caused plugin then contact their support for this.

if you still persist the issue let us know your wp-admin login details and FTP details to check this.

We need to verify if you are license owner.
Please, contact us via contact form on ThemeForest.

And provide us your license code https://themeforest.net/user/8theme .
Also, tell us what is the domain where you use our theme.

contact via TF form http://prntscr.com/eyqe4q

you can import that in,

8theme option –>> import/export and scroll down to the section ‘import additional pages’ then select home page banners and import

screenshot : http://prnt.sc/f1pph2

Hello,

put this css code in,

8theme options –>> styling –>> custom css –>> global custom css

.menu-wrapper .menu { display: none;}

We have many request same as yours in queue.
be patient till your turn.
Thanks.

Hello,

You have following warnings in your dashboard :http://prnt.sc/f0w31j
Update all the necessary plugins and theme then see if it is fixed or not.
If not come back to us again.

We need to verify if you are license owner.
Please, contact us via contact form on ThemeForest.

And provide us your license code https://themeforest.net/user/8theme .
Also, tell us what is the domain where you use our theme.

contact via TF form http://prntscr.com/eyqe4q

glad you found the way.
do not hesitate to ask if you have any other questions (create another topic if you have one)

replace that with this code

.menu-wrapper .menu > li:hover .nav-sublist-dropdown { top: 15px !important; }

No need custom code.
You can change that in,

8theme option >> E-Commerce >> Products Page Layout >> Products per page
check : http://prnt.sc/f06cx7

I’ve change it to 40

list of plugins : https://www.8theme.com/documentation/xstore/plugins/included-plugins/
you can download the plugins here : https://www.8theme.com/download-plugins/

Hello,

That is not the correct way. That will break the theme.

Update your WooCommerce to the latest version.
Update your theme to the latest version.
Replace the WooCommerce file I’ve emailed you.

Read this thread thoroughly and carefully before doing this : https://www.8theme.com/topic/out-dated-woocommerce-files/

Hi,

We will check and send it to your email.

first one is the default logo that you see when the site is loaded and the second one is for fixed header that you see when you scroll the page..

try to hard clear your browser cache and check..
if you use any caching plugins clear caching there too.

still if you persist the issue let us know your wp-admin login details to check this

We need to verify if you are license owner.
Please, contact us via contact form on ThemeForest.
And provide us your license code https://themeforest.net/user/8theme .

Also, tell us what is the domain where you use our theme
contact via TF form http://prntscr.com/eyqe4q

Glad you found the solution.

Thanks for posting your solution here.
this will help to some other users too.