Broken Theme - by dani_6677 - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 6 years, 11 months ago ago by Olga Barlow

  • Avatar: dani_6677
    dani_6677
    Participant
    April 24, 2017 at 00:52

    Hi,

    I have a website http://www.vapepoint.co.uk. I tried to update the store theme to the latest version and the theme is now broken. The homepage images are incorrectly sized, there is no banner as there was previously (rev slider) and the layout has been lost. Please help to rectify?

    6 Answers
    Avatar: dani_6677
    dani_6677
    Participant
    April 24, 2017 at 00:55

    WP Details below

    Please, contact administrator
    for this information.
    Avatar: amzy
    Amzy Leel
    Participant
    April 24, 2017 at 05:07

    Hello,

    you have some issue with jQuery script.
    Let us know your FTP details too.

    Avatar: dani_6677
    dani_6677
    Participant
    April 24, 2017 at 09:14

    Details below;

    thank you

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 25, 2017 at 19:04

    Hello,

    Please, contact your hosting provider to solve the problems with your server. I can’t either install even default WP theme http://prntscr.com/f0qkzl or copy updated version of the xstore theme using FTP because I get error

    Response: 553-Can’t open that file: Invalid argument
    Response: 553 Rename/move failure: No such file or directory
    Error: Critical file transfer error

    Please, make sure that it’s possible to copy files into wp-content/themes/ directory using FTP and then reply back. We need to update theme to version 3.12 but I can’t.

    Regards

    Avatar: dani_6677
    dani_6677
    Participant
    April 26, 2017 at 09:13

    Hi Olga,

    I have 1gb of space, i have deleted some unnecessary files from ftp. If you are unable to load please replace existing theme.

    Thank you.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 26, 2017 at 17:02

    Hello,

    Check now, please.

    Regards

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