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License Deactiviation - by movingtexture

This topic has 6 replies, 2 voices, and was last updated 6 years, 12 months ago ago by Amzy Leel

movingtexture

Participant

April 20, 2017 at 04:24

I’ve just purchased my first license of this theme for testing purposes. I had some issues installing on one hosting account, so I moved development to a different hosting account. Is there a way I can deactivate the installs I’m not using so my license will work again? I only need it on a single domain.

Please, contact administrator
for this information.

#160628 Copied

5 Answers

Amzy Leel

Participant

April 20, 2017 at 06:35

yes it is possible.
keep the purchase code and come back to us if you face any issue when you activate the theme in your new hosting.

#160639 Copied

movingtexture

Participant

April 20, 2017 at 06:48

THanks. I just tried. It still says I have reached my activation limit, but I don’t know how to “un-activate” the sites I’m not using.

#160641 Copied

Amzy Leel

Participant

April 20, 2017 at 07:49

so you are using this now in your new hosting?

give us some time we will allow you to use it in your new hosting

#160652 Copied

movingtexture

Participant

April 20, 2017 at 17:04

Yes, I’m trying to set it up on my testing subdomain, and it still says “You have reached activation number limit.”

#160774 Copied

Amzy Leel

Participant

April 21, 2017 at 06:10

We need to verify if you are license owner.
Please, contact us via contact form on ThemeForest.
And provide us your license code https://themeforest.net/user/8theme .

Also, tell us what is the domain where you use our theme
contact via TF form http://prntscr.com/eyqe4q

#160801 Copied
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