License Deactiviation - by movingtexture

5 replies2 participantsUpdated by Amzy Leel

  • Avatar: movingtexture
    movingtexture
    Participant

    I’ve just purchased my first license of this theme for testing purposes. I had some issues installing on one hosting account, so I moved development to a different hosting account. Is there a way I can deactivate the installs I’m not using so my license will work again? I only need it on a single domain.

    Please, contact administrator
    for this information.
    #160628 Copied

    5 Answers

    Avatar: amzy
    Amzy Leel
    Participant

    yes it is possible.
    keep the purchase code and come back to us if you face any issue when you activate the theme in your new hosting.

    #160639 Copied
    Avatar: movingtexture
    movingtexture
    Participant

    THanks. I just tried. It still says I have reached my activation limit, but I don’t know how to “un-activate” the sites I’m not using.

    #160641 Copied
    Avatar: amzy
    Amzy Leel
    Participant

    so you are using this now in your new hosting?

    give us some time we will allow you to use it in your new hosting

    #160652 Copied
    Avatar: movingtexture
    movingtexture
    Participant

    Yes, I’m trying to set it up on my testing subdomain, and it still says “You have reached activation number limit.”

    #160774 Copied
    Avatar: amzy
    Amzy Leel
    Participant

    We need to verify if you are license owner.
    Please, contact us via contact form on ThemeForest.
    And provide us your license code https://themeforest.net/user/8theme .

    Also, tell us what is the domain where you use our theme
    contact via TF form http://prntscr.com/eyqe4q

    #160801 Copied

You must be logged in to reply to this topic.Log in/Sign up