Woocommerce brands - by aks - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 6 years, 11 months ago ago by Olga Barlow

  • Avatar: aks
    aks
    Participant
    April 24, 2017 at 05:15

    Hi i have seen another post regarding this issue, mine is also broken. Brands giving a 404 error.
    After upgrading I can revert back to a backup version since i have it set up at hourly increments.

    Thanks

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 25, 2017 at 18:23

    Hello,

    Please, update theme to the version 3.12. It’s available on ThemeForest.
    Do the backup of theme options before the update (Theme Options > Import/Export > Options > download .json file)
    After update disable XStore Core plugin, re-activate theme, then activate XStore core plugin and go to Appearance > Install plugins > update Core plugin.
    We have made some improvements for the cart/search/wishlist options in the header https://www.8theme.com/demo/xstore/update-history/ so, after update very likely you will need to choose the position of these options in theme settings.

    Let me know if after that problem with brands still persists and provide admin panel and FTP access.

    Regards

    Avatar: aks
    aks
    Participant
    April 26, 2017 at 04:20

    Hi thanks for that i have adjusted all the following however the brands still doesnt work, also the header isnt working according to the style, I have provided you with admin access ftp thanks

    Please, contact administrator
    for this information.
    Avatar: amzy
    Amzy Leel
    Participant
    April 26, 2017 at 04:23

    Hello,

    many options are disable by default in our latest version.
    check these options are enabled or not in the 8theme options panel after the theme update.

    this is the list of updated options and fixes : https://www.8theme.com/demo/xstore/update-history/?preset=blog_fixes

    Avatar: aks
    aks
    Participant
    April 26, 2017 at 06:06

    thanks done the options please fix the brands issue please thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 27, 2017 at 14:56

    Hello,

    Check your brands now. By the way, we have added new VC element Brands List and you can show brands list with filter option.

    Regards

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