Fonts file missing - by rameez - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

  • Avatar: rameez
    rameez
    Participant
    August 22, 2021 at 17:08

    https://gtmetrix.com/reports/cosmeticplanetpk.com/X4BrZVfZ/

    I am using cdn along with wp rocket issue is theme is pointing files to wrong folder please see above report you will see many fonts file are pointing to wrong folder then it does not load

    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 23, 2021 at 12:49

    Hello,

    Connect to your site using FTP and remove folders inside wp-content/fonts folder. After that go to Theme Option s > Typography > rechoose the fonts and save settings. Clear cache and CDN and test after that.

    Regards

    Avatar: rameez
    rameez
    Participant
    August 23, 2021 at 14:06

    1)I fixed it but now problem is when ever I change any font from theme settings it set path in my old staging site I have properly move my site all working fine except this please let me know proper solution of this
    2)Please can you tell me proper way of using facebook reviews I frame it works on my side but when I test on gt metrix it showed not loading

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 23, 2021 at 17:02

    Hello,

    1) If you set the font in theme settings it writes path to font in the settings file. So, if you change the server you may face issue with fonts. To fix that you need to remove fonts from the wp-content/fonts folder and reset them in theme options again and save the settings. It will overwrite the previous path with the new one.

    2) It’s not our theme option, so we can do nothing with this. Contact FB support.

    Regards

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