Hover color feature not working properly

This topic has 2 replies, 2 voices, and was last updated 2 months ago ago by Tony Rodriguez

  • Avatar: Jade
    Jade
    Participant
    May 11, 2024 at 00:38

    Hello, I have a question in regards to the hover feature. On my Help Center page, the hover is not displaying the colors that I have selected in the edit builder. I attached two screenshots for reference. Please can you tell me how to fix this?

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    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 11, 2024 at 07:38

    Hello, @Jade,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    We have identified a potential cache issue that may be affecting the performance of your website. To assist us in diagnosing this problem more accurately, we kindly request that you temporarily deactivate the cache plugin and CDN currently in use on your site.

    Please ensure that you access your site using a freshly opened browser after making these changes. This will help us determine if the issue persists without the influence of cached data.

    If you can see the changes in the Customizer but not on the page front, it is likely a cache issue. If it is functioning correctly in the Customizer, it should also be functioning on the front end.

    We trust that this will resolve the issue you are experiencing.

    Should you have any further questions or concerns, please do not hesitate to contact us. Our support team is always ready and available to assist you.

    Best Regards,
    8Theme’s Team.

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