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Blank Page Royal and Visual Composer - by webmasterbalato@gmail.com

This topic has 26 replies, 6 voices, and was last updated 7 years, 6 months ago ago by Eva Kemp

tominaga

Participant

October 10, 2016 at 11:47

Hello Eva,

I have just unlocked the restricted access.
Please login again.

Please, contact administrator
for this information.

#142125 Copied

Eva Kemp

Support staff

October 10, 2016 at 13:24

Hello @tominaga,

I’ve disabled the option “Show loader icon until site loading”. Now site is loading. Please check.

Regards,
Eva Kemp.

#142149 Copied

pro2know

Participant

October 10, 2016 at 18:12

What is the GD Extension?

#142203 Copied

Eva Kemp

Support staff

October 10, 2016 at 18:28

Hello @pro2know,

You can read about it here http://php.net/manual/en/intro.image.php
Ask your hosting provider to install it on your server.

Regards,
Eva Kemp.

#142205 Copied

jzrober

Participant

October 10, 2016 at 22:12

Hi Eva,

Thanks for adding Publisher theme. I see the page, but Visual Composer doesn’t work.

I thought that I purchased VC with this theme but I am unable to activate it. I get the following error:
(No licenses found. It seems that you do not have any valid license for Visual Composer. What does it mean? It may be so that you got Visual Composer by purchasing WordPress theme which does not grant you with direct license for Visual Composer.)

Why does your theme say that VC is included if I need to buy it separately?

Please, contact administrator
for this information.

#142228 Copied Theme version: 4.6.1

Eva Kemp

Support staff

October 11, 2016 at 07:52

Hello @jzrober,

You don’t need the license to use VC plugin.

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

Regards,
Eva Kemp.

#142240 Copied
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