Reply 356664 to: Theme conflicting with API product data feed
Teal
Participant
May 15, 2023 at 09:01
Hi There,
Thanks for your help so far.
I have updated the plugins and attempted to download the product data through the API to our 3rd party order management software Linnworks, but it is still not working.
The only way I know that the product feed is not working is by going into Linnworks and try to update the products from the website to Linnworks.
If I change the theme the products will download straight away.
The other, bigger problem is that the feed to Google shopping is not working also, so costing us many sales now.
I don’t know of another way that you can see the API data, I could give you access to our server admin pannel so you can see server logs. Would that work?
