Reply 222762 to: API Request Call Error

Avatar: rpalach
luxecreative
Participant
October 8, 2019 at 04:37

Hello,

I have finally been successful updating to the latest theme version. However when I try to enter the license keys, I receive the errors on both websites:

“API request call error. 1) Contact your server provider and make sure that OpenSSL system library is 1.0 or higher 2) Make sure that your purshase code is associated with buyer. If you bought theme using guest account create account with the same email that was used during purchase process.”

Also since updating versions, it appears the custom colour/styling for the promotofx site top header menu background no longer matches the forsignsinc site? Can you please fix so the blue/yellow appears in it too? Thanks.

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for this information.
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