I am ready for another version update please, as per our previous discussion. I was trying to reply to my previous ticket ‘API Request Call Error’ but it is not submitting the ticket for some reason.
Thank youSite URL: hidden Theme version: 3.8 WooCommerce version: 3.5.2
To activate theme your server should send the request to our server, our server checks the request and send respond. Your server should get the response. But seems it does not because of some limits. We tried to ping your server but without success https://prnt.sc/lx0h40
So, could you contact your server and ask if you have any limits. Our server IP is 126.96.36.199.
Can you please perform a theme update on the domains:
If you want to get help with theme update on these domains you need to provide temporary Dashboard and FTP access to these sites.
Here you go thank you
1) The first site does not work: Error establishing a database connection
FTP for the first site also does not work.
2) Provide 2 purchase codes to activate sites and tell us what purchase code for what domain.
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One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.
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