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Blanco WordPress (WooCommerce) Support Forum

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This forum contains 782 topics and 4,123 replies, and was last updated by  Olga777 21 hours, 40 minutes ago.

Viewing 46 topics - 1 through 45 (of 783 total)
1 2 … 18
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    • Problem with translations: default.pot file missing.

      Afther downloading and installing the blanco theme, I tryed to translate it in polish with PoEdit. Problem is that default.pot file is missing and even if i create the polish file pl_PL.po some sentences appears in english.

      For exaple review tab on single product review:

      OPINIE (0) << TAB TITLE IS IN POLISH
      Opinie << TITLE IS IN POLISH TOO
      There are no reviews yet, would you like to submit yours? << THIS PART IS IN ENGLISH
      Be the first to review “Awesome Demo Watch” << THIS PART IS IN ENGLISH
      Rating << THIS PART IS IN ENGLISH
      Twoja opinia << THIS PART IS IN POLISH

      I tried to find if those sentences appear in other plugins po files with no results. the only file which contains those sentencese are the default.po and default.mo in blanco/language folder.

      How can i solve this problem ?

      Started by:  Ivano

    • 3
    • 17
    • 1 week, 5 days ago

      Replied by: Rose Tyler Rose Tyler

    • Translating some strings

      Hi!

      I bought your theme yesterday, and I almost completed translating it in POEdit. Though, going back to the site some things remain in English, like ‘Shopping Cart’ in the header, and “Be the first to leave a review” on product pages (as wel as There are no reviews yet, would you like to submit yours?)
      ‘Cart Subtotal’ on the shopping-cart-page

      Is this connected through the Woocommerce plugin? Other Woocommerce strings are in dutch.

      Thanks!

      Ron

      Started by:  tryharder

    • 2
    • 2
    • 3 months, 2 weeks ago

      Replied by: Rose Tyler Rose Tyler

    • Translation doesn't work after PoEdit translation

      Hi,

      I’ve translated the theme with PoEdit und re-uploaded the language bundle (German).
      Unfortunatly, my page is still in English – and there seems to be no way to change it.

      I’ve installed my German po and mo files in the typical language folders of wordpress as well as in the language folder of blanco. No change.
      I’ve re-installed the theme. The themes is in English.
      I’ve deactivated every plugin; tried to fix my issue with Loco Translation. No way!
      My page is in German as soon as I use another theme.

      So, to be honest, I’ve no clue what to do next.

      Unfortunatly, we wanted to launch that side this week.

      Please, would you be so kind to help me?

      Regards,
      Arno

      Started by:  VMB83

    • 2
    • 2
    • 4 months ago

      Replied by: Eva Kemp Eva Kemp

    • Size image issue and Zoom

      Hello,

      Can you please look at my website and help me fix the Image for the Size Guide as it is not working. I am also using a third party plugin for the ZOOM as this is also not working with your theme. I would like to use the ZOOM for the products that come with your website, not a third party plugin.

      See private info for login details to my website.

      Thanks so much!

      Started by:  360webfirm

    • 3
    • 5
    • 4 months, 2 weeks ago

      Replied by: Rose Tyler Rose Tyler

    • Remove Product Category image from Product listing page

      Currently the category image show on the category page which is my products listing page.
      Can you set the image not to appear on the page itself?

      Also I have added a banner to the page using a banner plug in.
      Can I amend the html code to align the banner to the center of the pages?

      Also out of interest is there a reduce cost to upgrade the theme to the latest verison do you need ot pay for the theme again in full?

      Started by:  merakilove

    • 2
    • 6
    • 5 months ago

      Replied by: Eva Kemp Eva Kemp

    • Old patterns – woocommerce

      Hello there,

      This topic is for a message i recieve in my wp-admin panel. It says : Your theme(Blanco) contains old copies of some patterns from WooCommerce. It might be neccessery to update thouse files to provide compatability with the now version of WooCommerce. You can see witch are the affected files in the page of the system status – http://melinafashion.com/wp-admin/admin.php?page=wc-status . If you hasitate take advice from the creators of the theme.

      The deal is that it is just a button on witch i can click and they will automaticly updated. I did clicked once and something or alot of things whent wrong. So i’m asking you for advice. What to do? Give me some instructions.

      Started by:  Stefan

    • 2
    • 2
    • 6 months, 2 weeks ago

      Replied by: Jack Richardson Jack Richardson

    • Justify or center menu

      Hello,

      i want to make some changes to my webpage using your theme. My client want’s as little as it is possible pages to the menu, but after removing some additional pages that was making it look arranged and justifyed i lost that efect. So i give you link to the web site – www.melinafashion.com . As you can see the menu at the right side have some blank spaces, or empty spaces, i just don’t know is there any specific termin about that. So what i want to do is to center it like the center button in MS Word for example, or justify it like you can justify text in Word, to make the menu look better.

      I suppose some css have to be added to the default style sheet but i don’t know where exactly.

      Pls give some instructions.

      Started by:  Stefan

    • 3
    • 7
    • 7 months ago

      Replied by: Rose Tyler Rose Tyler

    • Adding an extra icon for outofstock product

      Hello there,

      I’m using the latest version of your theme, and the latest version of woocommerce for an ecommers, clothes shop. So for the products, i need to set(or at least my client wants to) a way to mark the product as out of stock, but not to remove it completely from the products added.(I think she wants to keep the shop with more products). So i need to add an image like the “On sale” one or the “New” one to the theme, and a way to activate it so it will be visible at the client side(like with a checkbox for example, like i mark the product as a new one), and it will displays the icon “out of stock” for the product marked as “out of stock”. I know how to make it out of stock from the woocommerce panel of every product but that is not what my client wants. also I will make the image, this is not a problem, but i do not know where to add the icon(my first thought was for the images folder inside the theme folder), and also i don’t know how to activate it.

      I have a child theme, because i have made modifications to the theme because of personal custmizations”, witch i think is the first step. Next i think i must modify the options.php file and add functions and methods to make it possible(i know little about php). Pls give me some tips, of how to make that possible. I have some knowledge from my University about, php, html, css, and i’m not asking you to do my job. Pls just give me a step by step way from where to start, and a way exactly to make it.

      Started by:  Stefan

    • 2
    • 3
    • 7 months, 2 weeks ago

      Replied by: Jack Richardson Jack Richardson

    • Out of date template files

      We’ve got a problem with one of our sites that is coming up with an internal server error at the point of ordering for the customers.

      I’ve discovered the site has out of date template files, how do I update them? We’ve updated the theme recently.

      Started by:  SLK

    • 2
    • 6
    • 8 months ago

      Replied by: Jack Richardson Jack Richardson

    • Forget my password and registered mail id

      Hi,

      I am using blanco theme for last few years. Now the site(ohlalajewelry.com) is not working. I contacted your support staff they said to update the latest version. I have updated it to the latest version. The problem is i forgot my password to enter (https://www.8theme.com/wp-login.php) the wordpress. There is a Lost your password? option but the problem is they said (Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.) i forgot my mail id too how can i find it. Please help me as soon as possible, the site is down for almost 2 to 3 weeks.

      Thanks

      Started by: forever7264 forever7264

    • 2
    • 3
    • 8 months ago

      Replied by: Jack Richardson Jack Richardson

    • Can't add script properly to page

      I am installing a virtual studio script to my page. Basically from our product page (in woocommerce) a client can create a virtual for their approval. The product calls out from a javascript that is inserted on our page. Now the javascript was added to our js folder and added to the head tag. On each product a line of code is added to call out a specific product. My problem is added the line of code doesn’t not properly save and changes the line. For example:

      Started by:  pensline

    • 2
    • 5
    • 9 months ago

      Replied by: Robert Hall Robert Hall

    • Responsive issue of slider, search box and footer

      hi sir

      kinldy check the issues on iphone, i have attached screenshots of hubket.com

      slider (images do not display full) croped autometically
      http://i63.tinypic.com/2mpd0s8.png

      Search button (Go button moved down)
      http://i67.tinypic.com/sv5af7.jpg

      footer (footer goes mess up with colume)
      http://i67.tinypic.com/2mzf81h.png

      please waiting for fix
      thanks

      www.hubket.com

      Started by:  aliqayyum

    • 2
    • 14
    • 9 months, 3 weeks ago

      Replied by: Jack Richardson Jack Richardson

    • http error 500 when activating theme

      Hi. I have just downloaded the Blanco theme, but when I click to activate it I get a http error 500. I have contacted my host provider and they confirmed it is a problem with the theme. Please can you let know know what I need to do to fix this problem.
      Thank you.

      Started by:  Lwathen

    • 2
    • 6
    • 10 months ago

      Replied by: Jack Richardson Jack Richardson

    • Blanco Theme Setting Page Is Broken

      I’m using your Blanco for Woocommerce theme, and it is a great theme. I need to change the main color and single product layout, but now it looks like the Blanco Theme Setting page is broken. I can make changes, but then when I hit ‘save settings,’ it won’t do anything. Nothing changes, and if I refresh the page, all the changes are reset.

      I put a div class of 0 into the google map settings so as to remove the google map from the contact us page, and that worked, but I believe it broke the rest of the page. I appreciate any help that can be offered.

      Thanks,
      Haley

      Started by: hbankey hbankey

    • 3
    • 13
    • 10 months, 1 week ago

      Replied by: Jack Richardson Jack Richardson

    • How to Show short summary for new post on blog page?

      Hi, I tried to publish my first post on my website but only a tile display, nothing else show up on the blog page.

      So, just wondering how to show short description for each post on blog page? just same as demon site show?

      i searched around a bit but didnt find anywhere to change this setting

      Hope anyone here can help me out this plz! thanks a lot

      Steven

      Started by:  audi008

    • 3
    • 6
    • 10 months, 2 weeks ago

      Replied by: Robert Hall Robert Hall

    • No Auto Update for 3.5 and how to on customization

      Hi,

      I got an email about the v3.5 update but wordpress is not showing the theme as update-able on the backend. I know I can uninstall and reinstall but why is the update not showing in the admin panel?

      Also, I do some customization such as removing the search box, changing menu and header logo location etc. How can I do these so that I don’t have to go back into the code every time I update the version to change it back. I tried reading your tutorial for the custom html but it is not clear what code needs to be saved and where in order for this to remain the look with any updates. Every time there is a theme update I have to go back into the code and change these things.

      Lastly, how can I remove the nav bar from the left side of the product page and change the size of the product image on the shop page?

      Thnaks

      Started by:  knceo

    • 2
    • 2
    • 10 months, 4 weeks ago

      Replied by: Robert Hall Robert Hall

    • Problems with Cart page at Blanco 3.5.1

      Hi Eva,

      I’ve moved my support topic from https://www.8theme.com/topic/blanco-woocommerce-theme-update-of-27-june-cant-update-quantity-on-cart-page/ to here as they seem to be different issues – I originally thought they were the same.

      I’m using the latest versions of WooCommerce and Blanco.

      (1) I’m unable to update the QTY on the cart page – nothing happens at all. I thought at the latest versions of Woo and Blanco that changing the QTY automatically updated the totals, that doesn’t work and neither does changing the QTY and then clicking “Update cart”.

      (2) When deleting a product from the cart page the product details and cart totals grey out and the mouse cursor spins (so ajax(?) is running) but when it’s finished the page has not changed. The shoping cart widget in the header still shows a total, the cart page still shows the product and the cart totals are still present. However, moving off the cart page to the checkout page shows ‘your cart is currently empty. So, the deletion worked but the cart page did not update in-situ or refresh to reflect a product was removed.

      As requested the website and ftp access details are in the private content section. The site is a test one where I’m trying out at migrating from WPEC to Woo so it does has errors in the menus and grid views (with the images). Best to use the “Shop” menu to access the products.

      Regards,
      Mike.

      Started by:  snoowy

    • 3
    • 9
    • 11 months, 1 week ago

      Replied by: Jack Richardson Jack Richardson

    • woocommerce update to 2.6.2 and blanco 3.5.2

      Hi there,

      thank you so much for your all support.
      today I’ve upgrade as blanco 3.5.2(lastest one and you said it is compatible with woocommerce 2.6X and woocommerce 2.6.2).

      However, when I click any product image from first page or product page,
      product detail pages or contents are disapeared!

      I just can see blank page..

      Please check why it is happen and how I can fix it asap.

      Thanks,
      Gloria

      Started by:  gloria

    • 2
    • 6
    • 11 months, 2 weeks ago

      Replied by: Eva Kemp Eva Kemp

    • Custom on Product Page

      Hi,

      We want to add a custom tab to the product page along with Description, Additional Information and Reviews.

      We installed a plugin called YIKES Custom Product Tabs for WooCommerce but it’s not showing up. Do you know why? Does the theme have that functionality?

      Thanks,
      852 CMD

      Started by:  852cmd

    • 2
    • 2
    • 11 months, 2 weeks ago

      Replied by: Eva Kemp Eva Kemp

  •  

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