This forum contains 805 topics and 4,295 replies, and was last updated by Rose Tyler 1 month, 1 week ago.
-
- Topic
- Voices
- Freshness
-
-
WordPress 3.9 Upgrade LayerSlide not function & "enable your JavaScript" notice1 2 3
I just upgraded to WordPress 3.9. After the upgrade Layer Slide no long works, and on the Contact page where Google Map should display the map, I get this message: Enable your JavaScript.
These two problem seem like they are probably related.
- 12
- 3 years, 8 months ago
-
Large Gap Between Product Images and Titles+Prices on Shop Page
Hi,
I have installed Blance WP theme. I am facing some issues. Check this page:
http://dcautogen.com/shop
You can see that there is a great gap between product images and titles+prices. I have not changed anything and use latest theme. Can you please tell me how to correct this and look like Demo.
Thank You,
Imran - 2
- 1 month, 1 week ago
-
No Auto Update for 3.5 and how to on customization
Hi,
I got an email about the v3.5 update but wordpress is not showing the theme as update-able on the backend. I know I can uninstall and reinstall but why is the update not showing in the admin panel?
Also, I do some customization such as removing the search box, changing menu and header logo location etc. How can I do these so that I don’t have to go back into the code every time I update the version to change it back. I tried reading your tutorial for the custom html but it is not clear what code needs to be saved and where in order for this to remain the look with any updates. Every time there is a theme update I have to go back into the code and change these things.
Lastly, how can I remove the nav bar from the left side of the product page and change the size of the product image on the shop page?
Thnaks
- 3
- 1 month, 3 weeks ago
-
Slider Revolution
I am unable to get the product slider on my homepage like your Demo page.
I tried to upload your blanco-revolution-slider-sample.txt but it returns an Error: Incompatible Archive.
- 2
- 2 months ago
-
CloudZoom functionality broken after updates
Hello,
I have completed updating to newest version of theme and WooCommerce and now the Product Zoom functionality behaves totally differently.
Previously it would open the Zoom in a “mousetrap” div off to the side of the main image, now it is just zooming inside the main image which provides a terrible UX IMO.
Production site with working zoom https://www.glassesinaday.com/product/holloway-2/
Dev site with updated theme/plugins and broken zoom
http://glassesinaday.staging.wpengine.com/product/holloway-2/I have searched the forum and see other people reporting this and you mention the latest update addressing the bug but not for me. I have tried disabling child theme and plugins etc… and no effect.
Can you please let me know how to get the old Zoom functionality back? (Login in private area)
- 2
- 2 months, 1 week ago
-
LayerSlider & Slider Revolution License Key
Hello,
I just purchased the theme, and the included plugins need license keys. I am also unable to update LayerSlider at the moment without the key
- 2
- 2 months, 2 weeks ago
-
incorrect behavior on cart
hi to all
we have wrong behavior on cart of our website .
you can see this video :
https://youtu.be/S3vz8wPKWaEyou can try by yourself on website :
www.ideedaprodurre.com
- 2
- 2 months, 3 weeks ago
-
Remove product from cart not working
Hi,
My website was migrated from Blanco GetShopped to Blanco WOO this evening.
When using my desktop PC (with Chrome and Firefox) it seems that the X button to remove a product from the cart in the shopping cart page and in the cart widget does not always work.
It did seem to work OK in the staging version (now live) of the site.
Using Chrome for example, sometimes on the cart page clicking on the X beside the product (re)displays the cart page with nothing between the H1 title and footer or sometimes it’ll remove the product. Sometimes clicking on X in the cart widget will remove the product but more often it will go to the cart page.
The only reliable way to remove a product from the shopping cart is to set the quantity to 0 and click ‘update cart’
Regards,
Mike. - 2
- 3 months, 1 week ago
-
Suppress Tags and Category lists on single product page
Hi,
I’ve just migrated my site from Blanco Get Shopped to Blanco Woocommerce and need to do a little tweek.
How do I turn off the display of Tags and Categories (appearing below the products short description) on the single product page?
I can’t see a setting in the Blanco theme so tried using custom CSS.
I used
div.product_meta { display: none; }
to hide them which worked but that also hid the product SKU and Availability fields (below the Add to Cart button) so I added.product-stock { display: block !important; }
to restore them.I expect thats not the best way to do this so can you please advise the proper way to do this.
I currently have the CSS above in use so let me know if you need me to remove it for to test.
Regards, Mike.
- 2
- 3 months, 1 week ago
-
show product from category display first page blank
hi we update blanco theme at the last version with wordpress and woo commerce lasts versions , after this we have this error of first page and second page of some product category
below the address:
https://www.ideedaprodurre.com/categoria-prodotto/sfilate/donna-sfilate/you can check that in the third page start to show product .
i identify that the problem is in catalog visibility , if you have some product in this category and set to hide , the result is like this
best regards
- 2
- 5 months ago
-
Fixed outdated templates but product page now messed-up
Hello!
I hope you can help me. I’ve just updated some templates but my product (and portfolio) pages are now messed up.
The zoom function no longer works and all images are displayed vertically on the page.
The images on the portfolio page are cropped and the image-swap function no longer works.Can someone please help as my pages look awful.
Thank you
John
- 2
- 6 months ago
-
The FIX of MOBILE Problem Causes Another CSS Problem
Hi Rose,
The fix you have provided on Monday (here is the link to the Topic https://www.8theme.com/topic/mobile-cart-buttons-to-apply-coupon-and-update-cart-coulors-problem/) causing Another Problem in CSS. FIELDS are Not Selectable (Not highlighted by default either). Please refer to the screen shots, FREE SHIPPING vs Flat Fee Shipping Fields – FIX applied and Without Fix difference.
We had to remove that fix, as it caused more problems. Customer were not sure if Free Shipping applied or not (as there is no way to either select it or highlight by default)Could you please provide another fix? Thank you so much!
Screenshots with FIX APPLIED – PROBLEM
http://test.olgalishansky.com/wp-content/uploads/2017/09/YES-Custom-Code-Free-Shipping-Not-highlighted-Disabled.jpg
http://test.olgalishansky.com/wp-content/uploads/2017/09/YES-Custom-Code-Free-Shipping-Disabled-Checkout.jpgScreenshots WITHOUT Fix – No Problem
http://test.olgalishansky.com/wp-content/uploads/2017/09/NO-Custom-Code-Free-Shipping-HIghlighted-Checkout.jpg
http://test.olgalishansky.com/wp-content/uploads/2017/09/NO-Custom-Code-Free-Shipping-Highlighted.jpg - 2
- 7 months, 1 week ago
-
Mobile CART Buttons to APPLY COUPON and UPDATE CART COULORS Problem
Hi there,
There is a problem with the colour of both buttons (Apply Coupon and Update Cart): it is completely washed out – you can hardly see it. Customers are not able to locate them. Could you please help?
Thank you in advance.
- 2
- 7 months, 1 week ago
-
Link website link to facebook
Hello, how are you ? I hope you are fine, because if you are not you can’t help me
So here – in a website i administrate and made using your theme, in the footer there is a link with is pointing to the facebook profile of the page, with which is the main way we let people know about our products. The link is what i call the promotion’s link and it is making connection and directing to a page with a arrange of the products by it’s price. When i grab the link[copy-paste it] to the facebook page it makes a post and the link from the post works, but it shows no photo. Check the screenshot please.
https://www1.picturepush.com/photo/a/15856763/640/Picture-Box/Screenshot-from-2017-08-10-13-13-55.png
The facebook page doesn’t give access to make a change of the photo so i gusse it comes from the website.
So how we can make it to displays a photo?
- 2
- 7 months, 4 weeks ago
-
Blanco 3.6 with Woo 3.0.8
Hi,
I’ve uploaded Blanco 3.6 to my testing website.(1) At WooCommerce 3.0.8 the status page is reporting
blanco/woocommerce/single-product/add-to-cart/variable.php version 2.3.0 is out of date. The core version is 3.0.0,Looking at the blanco files it appears that a new variable.php is not part of the 3.6 update so Woo is seeing the old version.
Should there be a new version of variable.php or was I supposed to delete all the old theme files before uploading 3.6?
Regards,
Mike. - 2
- 8 months, 2 weeks ago
-
Blanco 3.6 with Woo 3.1.0
Hi,
When is Blanco 3.6 expected to be updated to support Wooommerce 3.1.0?In my test service WooCommerce 3.1.0 reports that a number of Blanco theme files are out of date.
blanco/woocommerce/cart/cart.php version 3.0.3 is out of date. The core version is 3.1.0,
blanco/woocommerce/cart/mini-cart.php version 2.5.0 is out of date. The core version is 3.1.0,
blanco/woocommerce/single-product/add-to-cart/variable.php version 2.3.0 is out of date. The core version is 3.0.0,
blanco/woocommerce/single-product/product-image.php version 3.0.2 is out of date. The core version is 3.1.0,
blanco/woocommerce/single-product/product-thumbnails.php version 3.0.2 is out of date. The core version is 3.1.0,Regards,
Mike. - 2
- 8 months, 2 weeks ago
-
Blanco – Product image is huge & no zoom feature
I am having trouble with my product image and the zoom feature. I had to update everything (plugin wordpress, woocommerce, and the Blanco theme with the recent woocomerce update/hacks) and now when I go to the individual product pages the image is huge. I can’t find what wrong and if I go to media and edit/just scale the image it doesn’t re-size or scale in the zoom feature.
- 4
- 8 months, 3 weeks ago
-
No photos on product page
After I did a theme update, the product pics on the product page aren’t showing anymore.
For example: http://www.afzethekken.nl/product/melding/Please help!!!
- 2
- 9 months ago
-
Woocommerce 3.0 Compatibility with Blanco 3.5.31 2 3
Hi there,
When should we expect the upgrade to the theme to ensure compatibility with Woocommerce 3.0?
Thank you.
- 3
- 9 months, 1 week ago
-
Update theme
Hello, a simple question – i need to update my theme to the latest version an i downloaded the .zip file from Evanto market. So as it goes i have to upload them to c panel. Do i have to use filezilla or i simply can drag and drop them to the folder in the home directory ?
Also will this affect the website costumisation, because i have a child theme because of some client personal preferences.
If it will what do i have to do to keep my costumisations and settings, so i could have my website working and with the same view, but with the latest version of the theme?
- 4
- 9 months, 1 week ago
-
How to edit content of every page
Hi there,
I’m having trouble trying to edit the content of my shop page that is actually my homepage https://shop.indiacompany.com.mx
The thing is that I don’t know how to edit the text there and everything displayed here because every time I click on “edit page” button there is nothing, no text, absolutly nothing.
How do I replace the text there for what I want to show?
Thanks and regards
- 2
- 9 months, 1 week ago
-
homepage product slider for featured products doesn’t take effect
Hi Rose,
It’s Frank here again. I post the issue here again as follows:
I carefully followed the shortcodes and instructions posted in the forum. However, I still encounter the issue that homepage product slider for featured products doesn’t take effect despite the products are marked as featured and shortcodes are also configured correctly.Please kindly review the following screenshots taken by me.
https://prntscr.com/fpj1xh
https://prntscr.com/fpj292
https://prntscr.com/fpj2p0can you help here again? Many thanks for the patience.As requested, an admin access is provided in the private content section.
Frank
Best,
- 2
- 9 months, 3 weeks ago
-
woo commerce template files out of date
This is the second time I’ve posted about this. I was told wait for next update, and this will be fixed. It is not fixed.
- 2
- 9 months, 3 weeks ago
-
Problem with translations: default.pot file missing.
Afther downloading and installing the blanco theme, I tryed to translate it in polish with PoEdit. Problem is that default.pot file is missing and even if i create the polish file pl_PL.po some sentences appears in english.
For exaple review tab on single product review:
OPINIE (0) << TAB TITLE IS IN POLISH
Opinie << TITLE IS IN POLISH TOO
There are no reviews yet, would you like to submit yours? << THIS PART IS IN ENGLISH
Be the first to review “Awesome Demo Watch” << THIS PART IS IN ENGLISH
Rating << THIS PART IS IN ENGLISH
Twoja opinia << THIS PART IS IN POLISHI tried to find if those sentences appear in other plugins po files with no results. the only file which contains those sentencese are the default.po and default.mo in blanco/language folder.
How can i solve this problem ?
- 3
- 9 months, 3 weeks ago
-
Error when editing product categories
Hi we get the following error when editing some categories.
Cheating, are we?Sorry, you are not allowed to edit this item.
- 2
- 10 months, 1 week ago
-
Stylesheet URL Change and Woocommerce Templates
We are having a problem securing veronicasattic.com – our host said to contact theme developers to see:
“reach out to the theme developers and find out where the stylesheet URL is set”
Also all of the Woocommerce templates are out of date
- 3
- 10 months, 3 weeks ago
-
Display all Categories including Sub Categories on one page
Please can someone help with the code to display all Categories including Sub Categories on one page.
Many Thanks - 2
- 11 months ago
-
Entire WooCommerce seems to be broken
Hey,
We’re unable to add products to the cart, view the cart of checkout after recently updating to 3.5.3. We’re using a pretty old version of WooCommerce.
Any ideas please?
Will
- 3
- 12 months ago
-
Translating some strings
Hi!
I bought your theme yesterday, and I almost completed translating it in POEdit. Though, going back to the site some things remain in English, like ‘Shopping Cart’ in the header, and “Be the first to leave a review” on product pages (as wel as There are no reviews yet, would you like to submit yours?)
‘Cart Subtotal’ on the shopping-cart-pageIs this connected through the Woocommerce plugin? Other Woocommerce strings are in dutch.
Thanks!
Ron
- 2
- 1 year, 1 month ago
-
Homepage Banner\Slider – Blurred image
No matter what res I the image for the main slider the image appears blurry when added to the slider.
Please can you tell me what is the best size and res.
Thanks - 3
- 1 year, 1 month ago
-
Translation doesn't work after PoEdit translation
Hi,
I’ve translated the theme with PoEdit und re-uploaded the language bundle (German).
Unfortunatly, my page is still in English – and there seems to be no way to change it.I’ve installed my German po and mo files in the typical language folders of wordpress as well as in the language folder of blanco. No change.
I’ve re-installed the theme. The themes is in English.
I’ve deactivated every plugin; tried to fix my issue with Loco Translation. No way!
My page is in German as soon as I use another theme.So, to be honest, I’ve no clue what to do next.
Unfortunatly, we wanted to launch that side this week.
Please, would you be so kind to help me?
Regards,
Arno - 2
- 1 year, 1 month ago
-
Size image issue and Zoom
Hello,
Can you please look at my website and help me fix the Image for the Size Guide as it is not working. I am also using a third party plugin for the ZOOM as this is also not working with your theme. I would like to use the ZOOM for the products that come with your website, not a third party plugin.
See private info for login details to my website.
Thanks so much!
- 3
- 1 year, 2 months ago
-
Remove Product Category image from Product listing page
Currently the category image show on the category page which is my products listing page.
Can you set the image not to appear on the page itself?Also I have added a banner to the page using a banner plug in.
Can I amend the html code to align the banner to the center of the pages?Also out of interest is there a reduce cost to upgrade the theme to the latest verison do you need ot pay for the theme again in full?
- 2
- 1 year, 2 months ago
-
Display Stock on product page
Current I am missing In Stock or Out of Stock on the product pages.
I can’t seem to find how to enable it. - 3
- 1 year, 3 months ago
-
FEATURED, BESTSELLERS AND "LATEST PRODUCTS" NOT SHOW ON PAGE?
hello
I’m used this scipt on my home page
[etheme_bestsellers]SC 1: http://prntscr.com/ahvxxt
SC 2: http://prntscr.com/ahvyjmbut the product doesn’t appear on my page??
Please respond me? Thank you - 2
- 1 year, 3 months ago
-
Old patterns – woocommerce
Hello there,
This topic is for a message i recieve in my wp-admin panel. It says : Your theme(Blanco) contains old copies of some patterns from WooCommerce. It might be neccessery to update thouse files to provide compatability with the now version of WooCommerce. You can see witch are the affected files in the page of the system status – http://melinafashion.com/wp-admin/admin.php?page=wc-status . If you hasitate take advice from the creators of the theme.
The deal is that it is just a button on witch i can click and they will automaticly updated. I did clicked once and something or alot of things whent wrong. So i’m asking you for advice. What to do? Give me some instructions.
- 2
- 1 year, 4 months ago
-
5.3.29 – We recommend a minimum PHP version of 5.6. Error
Hi guys,
Did the update to the site with new theme and all updates except woocommerce 2.6.8 and WP 4.6.1, as the site crashes or it downloads a file to my computer.
Need to update the htaccess file but it crashes the site.
I have saved the site but cannot do anything else as it just crashes.
- 4
- 1 year, 4 months ago
-
discount coupon and cart refresh dont work any more..
Hi guys,
on cart page where possible to add coupon code or update cart button is not working anymore.
any ideas how can fix this?
warm regards Birken
- 2
- 1 year, 4 months ago
-
Blanco theme no longer working
Hi there,
Further to our email conversation I’ve included the ftp details in private content.Many thanks,
Jeanette - 2
- 1 year, 5 months ago
-
You must be logged in to create new topics.