November 14, 2017 at 12:04 pm #177556
hi we update blanco theme at the last version with wordpress and woo commerce lasts versions , after this we have this error of first page and second page of some product category
below the address:
you can check that in the third page start to show product .
i identify that the problem is in catalog visibility , if you have some product in this category and set to hide , the result is like this
best regardsPrivate Content HiddenNovember 14, 2017 at 1:35 pm #177567
Please check if the problem persists with default woocommerce theme – Storefront.
If you face the problem only with our theme, please try to disable all 3-rd party plugins and then check. let me know results.
RegardsNovember 14, 2017 at 1:53 pm #177571
1)hi i try to activate storefront and works perfectly
2) i try to deactivate all plugins on my installation , but the problem still remain the same
FrancescoNovember 14, 2017 at 2:03 pm #177572
Could you please provide wp-admin and FTP access in Private Content?
RegardsNovember 14, 2017 at 4:32 pm #177603
in private content the informationPrivate Content HiddenNovember 15, 2017 at 8:58 am #177631
I’ve activated parent theme – https://prnt.sc/hanx6l, so please check changes that you made in child theme.
RegardsNovember 15, 2017 at 11:42 am #177658
thank you for your cooperation , but there is a problem, i set some product hide from the catalog (built in functionality of wordpress) like the first one at this address https://www.ideedaprodurre.com/product/abbonamento-4-%e2%96%ba-view-textile-magazine-n-119/,
i send you the print screen of setting .
and i see those product in the list .
In previous version of your theme everythings work perfectly , i can set hide and i don’t see in list , i think there is some problem with this setting.
all the best
FrancescoNovember 15, 2017 at 1:57 pm #177669
Please provide FTP access in Private Content.
RegardsNovember 16, 2017 at 11:13 pm #177843
in private content ftp informationPrivate Content HiddenNovember 17, 2017 at 9:48 am #177869
Seems it was a problem in blanco/woocommerce folder because I’ve renamed it and upload woocommerce folder from latest theme archive and the problem was solved https://www.ideedaprodurre.com/categoria-prodotto/sfilate/uomo-sfilate/colori-tessuti-uomo-sfilate/
So you may check changes in old woocommerce files in parent theme folder or delete “_woocommerce” http://prntscr.com/hbkw93
RegardsNovember 17, 2017 at 11:36 am #177884
hi thank you for your response .
unfortunately the problem still remain the same , the category that have problem is :
as my previous post i think the problem is in hide from catalog in bundle function of woo commerce
best regards .November 17, 2017 at 11:45 am #177886
Please activate Storefront theme and check https://www.ideedaprodurre.com/categoria-prodotto/sfilate/donna-sfilate/ or see this screenshot https://prnt.sc/haq25t, so seems the problem doesn’t relate to theme.
You must be logged in to reply to this topic.
Already a member? Sign In
Enter your Username and Password to get started.
Have a good time on our web-site!
Oops, looks like you don’t have access!
Seems you did not register purchase code for Blanco WordPress (WooCommerce) Support Forum to be able to create a topic on this forum.
You may extend support period on ThemeForest and then update its status by clicking "Update" button.
- Purchase code
- Expiration date
- 05 Jan 2017
Please, enter the appropriate Envato purchase code below to create a topic on current forum
Already a member? Sign In
Rose Tyler on Total Cost not updating when changing payment method with different cost 5 minutes ago
Rose Tyler on XStore Chaning logo width – Options 'Logo Max Width' doesn't alter logo size 10 minutes ago
Rose Tyler on Stock info at shop page and product page 18 minutes ago
ycs7a on Change text of Checkout Page 9 hours, 42 minutes ago
Francarp0303 on Featured Products Problem 10 hours, 50 minutes ago
WooCommerce Product Table
47 minutes ago
Inner Page – Header Overlap
2 hours, 50 minutes ago
Show Captions on Product Gallery Single Product Page
4 hours ago
Menu Links – undermine/ over-line
5 hours, 19 minutes ago
Info Box – Background Colour on Hover
5 hours, 31 minutes ago
Demo content – Services Page
6 hours, 56 minutes ago
Css Or Dynamic file in child theme
10 hours, 6 minutes ago