Author bio and photo display problem - by Steve Bunk

This topic has 8 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: Steve Bunk
    Steve Bunk
    Participant
    October 27, 2021 at 05:41

    After you customized our site’s internal search display in our child theme of Blanco recently, I have one remaining problem. The bio and photo of the author of each article in our magazine used to appear underneath the story. Now, the bio appears at the start of the story, just under the headline, with no photo. I’ve found no settings to adjust this issue, have unsuccessfully tried using other author bio plugins, and found no changes in the theme’s function php and css for authors. I’m contacting you because our search results used to show a snippet of each story with the author’s bio and photo, so I’m wondering if it’s related to our previous problem.

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 29, 2021 at 10:27

    Hello,

    I was able to show the About author information below the post but not sure about author’s image. It looks that it was added with the custom code. Could you, please, provide us with FTP access to your staging site?

    Regards

    Avatar: Steve Bunk
    Steve Bunk
    Participant
    October 29, 2021 at 11:26

    Sure, I’ll put them in the private content area. Thank you.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 30, 2021 at 09:27

    Hello,

    Thank you but it’s for the http://www.idahomagazine.com. I need FTP for the idmagdevelop.wpengine.com In what directory could I find idmagdevelop.wpengine.com installation?

    Regards

    Avatar: Steve Bunk
    Steve Bunk
    Participant
    October 31, 2021 at 02:07

    Sorry, I’ve now entered that in the private content.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 1, 2021 at 12:58

    Hello,

    Check now.

    Regards

    Avatar: Steve Bunk
    Steve Bunk
    Participant
    November 1, 2021 at 23:03

    Fixed. Thank you so much!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 2, 2021 at 12:21

    Hello,

    You are welcome.

    Regards

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