Hello @bhabani,

Thank you for the video which has helped me to gain a better understanding.

1. I am pleased to inform you that the issue with the top header color has been resolved. Please clear your browser cache and revisit your site to confirm this. I have set the header sticky background color to match the top header background color, which has resolved the issue. For your reference, please see the image here: https://postimg.cc/ppTC2sjT

2. We are pleased to inform you that the issue with the text color for your content in the sticky header has been resolved. Please clear your browser cache and check back to your site. We have set the Sticky main header WCAG Color to white, which has resolved the issue. For a better reference, please see the image here: https://postimg.cc/VdWJVwv0

3. We are pleased to inform you that the issue with the overlapping of the header on your account page has been resolved. Please clear your browser cache and revisit your site to confirm the changes. We have disabled the Header Overlap & Transparent option under XStore > Theme Settings > Header Builder. For a better reference, please refer to the images provided here: https://postimg.cc/xc7nTFXT and https://postimg.cc/21hRjjp2

Best Regards,
8Theme’s Team

Hello, Ms. Morbenia Morbeck,

We regret to inform you that there is no such element of the table for content in our theme. You will need to use Custom HTML for it.

You can obtain the Custom HTML code for the table from the following website: https://www.w3schools.com/html/html_tables.asp

Once you have the code, you can paste it into the HTML element in the block, as shown in the screenshot here: https://postimg.cc/BjsPN6CK. You can also use the Custom CSS code to style it, as shown in this screenshot: https://postimg.cc/dLDJFKtx. Finally, you can use the HTML Block in your tabs as per your requirements.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, Mohamed,

Thank you for your inquiry. The XStore theme includes the plugins listed here: https://www.8theme.com/documentation/xstore/plugins/included-plugins/.

All other plugins are third-party plugins. Please review which plugins are necessary and functioning on your site. If any plugin does not have any impact on your site, you can safely disable it.

Best Regards,
8Theme’s Team

Hello @bhabani,

We are delighted to have you here. If you are willing, we would greatly appreciate it if you could leave a 5-star rating for our Theme, Customer, and Technical Support on http://themeforest.net/downloads. Doing so would enable us to release more updates and provide dedicated support in the future. Your support would be highly appreciated.

Thank you for reaching out to us. Have a wonderful day!

Sincerely,
8Theme’s Team

Hello @Kola,

We apologize for the inconvenience you are experiencing with your website. We are attempting to access it from Pakistan and have included a screenshot of the issue (https://postimg.cc/cr99f0My).

In order to further investigate the issue, we kindly ask that you provide us with the WordPress Admin URL and credentials in the private content area of this topic, along with the screenshot. You may use this site to upload and share the screenshot: https://postimages.org/.

We thank you for your cooperation and look forward to resolving this issue as soon as possible.

Best Regards,
8Theme’s Team

Hello,

In order to resolve your issue, we kindly request that you copy and paste the following CSS code to XStore >> Theme Options >> Theme Custom CSS >> Global CSS. After doing so, please clear your browser’s cache and check back to your site:

.single-product .woocommerce-tabs.type-folders .wc-tabs .et-woocommerce-tab {
    border-radius: unset;
    border: none;
    margin-bottom: unset;
}

The result should appear as shown in the image here: https://ibb.co/QcWTdQD.

Additionally, you must set the Tabs settings as per your requirements under XStore > Theme Options > Woocommerce (Shop) > Single Product Builder > Tabs. For a better reference, please see the image here: https://ibb.co/0jfJH1L.

We thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello @paulkeys,

We suggest disabling all third-party plugins (including cache plugins) that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the browser cache, and then checking to see if the issue persists. It is possible that one of the additional plugins is causing the problem.

If the issue continues, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site customizations. This will allow us to investigate and provide assistance.

Please note that you should take a complete backup of your site before proceeding.

Best Regards,
8Theme’s Team

Hello @Kestutis,

We regret to inform you that it is not possible to change the style of the widget in the theme, as it is the default style and any changes you wish to make would require extra customization.

Additional customization is outside the scope of our basic support.

If you would like to request this feature, please post your request here: https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of our future updates.

Best Regards,
8Theme’s Team

Hello @Clau8826,

Unfortunately, there is no option to remove the animation effect from the All Departments Menu. The available options for “All Departments Visibility” can be found under XStore >> Theme Options >> Header Builder >> All Department. Please refer to the screenshot provided: https://postimg.cc/kV91jjYV

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello @TFS,

When your support period expires, you will need to purchase a support extension in order to receive our assistance again.

For more information on extending and renewing item support, please refer to the following article from Envato: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Best Regards,
8Theme’s Team

Hello @AnimalShop,

We kindly request that you copy and paste the following CSS code to XStore >> Theme Options >> Theme Custom CSS >> Global CSS. After doing so, please clear your browser’s cache and check back to your site.

.page-heading.bc-type-left .title {
    text-transform: capitalize !important;
}

We thank you for your cooperation and look forward to hearing from you.

Best Regards,
8Theme’s Team

Hello @vyron.vas,

We kindly request that you ensure that the XStore Core plugin has been updated on your site. Additionally, please take a complete backup of your site and deactivate all third-party plugins. Once this is done, please provide us with the WordPress Admin URL and credentials in the private content area of this topic so that we can investigate the issue further and provide assistance.

We also request permission to debug your site, which includes deactivating all third-party plugins and any on-site customizations.

Best Regards,
8Theme’s Team

Hello Thomas,

1. a. You must resize the variation gallery arrows under XStore > Theme Options > Woocommerce (Shop) > Single Product Builder > Gallery > Set Arrows Size (Px) according to your requirements. Please refer to the image here for a better reference: https://ibb.co/51vJjjG

1. b. Unfortunately, you cannot reposition the arrows of the gallery using theme options as there is no such option available at this time.

2. To hide the word “clear”, please copy and paste the following CSS code to XStore >> Theme Options >> Theme Custom CSS >> Global CSS and publish it. After that, please check back to your site after clearing the browser cache.

.single-product a.reset_variations {
    display: none !important;
}

Best Regards,
8Theme’s Team

Hello @bhabani,

1. In order to better understand your issue, could you please provide a screenshot? I am having difficulty understanding it.

2. Additionally, you need to enable the “Use Header Builder” option under XStore >> Theme Options >> WooCommerce >> Cart/Checkout Layout. Please refer to the following screenshot for reference: https://postimg.cc/SX4KzJbC

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello @Jug414,

You have created that post using the Gutenberg page editor. We have noticed that the element you have used, a button, does not have the default margins, which is why the other sections are overlapping it.

To resolve this issue, we suggest giving margins to that section.

Additionally, you may find the following article helpful: https://wpdevelopment.courses/articles/block-gap-margin-padding/.

Alternatively, you may wish to create your post using the Elementor or WP Bakery page builder, as they have the default margin and paddings for their elements.

Best Regards,
8Theme’s Team