Product description shows up only in edit

This topic has 2 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Tony Rodriguez

  • Avatar: Joe
    February 1, 2023 at 03:31

    I was able to import my products into XStore theme, I then did an edit on each of the products and I see the Full Description on the Edit page, but when I look at the published version of the product, the description is not visible.

    Not sure what to do, any suggestions?

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 1, 2023 at 05:38

    Hello Joe,

    Thank you for purchasing our theme and for reaching out to our support center. We apologize for any inconvenience this may have caused.

    In order to resolve your issue, please navigate to XStore > Theme Options > Woocommerce (Shop) > Single product Builder. There, you will need to add the “Tabs” widget to the section as per your requirements. For a better reference, please see the image provided at the following link:

    Alternatively, please share your site WP Admin URL and Credentials with us in the private content area of this topic, so that we will further investigate it for you on your site and help you out.

    We hope this helps.

    Best regards,
    8Theme’s Team

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