I already know how to tweak slideshow setting for Slider Revolution. When I am editing slide 1, the slide preview plays as it should, but on the Homepage the slide changes to blank after a fraction of a second. I do not know what is causing this. Can you please email me the exact slideshow used in your demo, since the one that shipped with the theme has an issue.

In addition, can you also respond to my other question regarding how to change the text? Please read my first post re PSD files. You cannot just type the text into Slider Revolution. You will need to look at your demo to see what I mean. The text appears to be a cut-out mask with an image behind it. I would like to know how to create that text. Do you have instructions, please? I feel that you may not have read my questions at all.

Any luck finding out if you can email me the logo template?

Note, I already have a plugin called “WooCommerce Product Catalog Mode”:-

https://codecanyon.net/item/woocommerce-product-catalog-mode/14518494

This would normally allow me to do what I need to do, but XStore seems to conflict with this plugin and it does not work either. As an option, is there a way to delete XStore’s catalog funcionality completely so I can use “WooCommerce Product Catalog Mode” instead, since there are more options with this plugin to allow variable product options in its catalogue mode?

Thanks!

I downloaded the file you sent me. Windows 10 Defender detected malware in the file. This has not happened on any of the other xStore versions.

I see v3.9 is now available on Themeforest, so will use that one.

Regards

Hi

I am sorry but your fix did not work for me. I also updated the theme to v3.8.1 and this did not fix it either.

Can you confirm that you have actually tested the fix your end?

In addition to the above. When I import the options.json for Cosmetics that comes with v3.8.1, it imports the wrong colour scheme and settings. You have included the incorrect one with the theme. I happened to have a backup from earlier that was provided to me by your Live support chat a while ago which works, except for the header now looking wrong after the recent updates.

Sorry Olga. Will get back to you soon. Been busy this week with my own peeps. Get back to you guys soon. bear with me please.

Note, that I also imported the options.json file for Cosmetics, and this did not solve the problem.

OK, after doing some research, I found this discussion on another site:-

Load scripts globally solution

This describes how to view and enable a hidden debug setting to load scripts globally.

For anyone else who needs this solution, read this…

Steps to Turn ON Load scripts globally

1. Put this in your browser address – yourdomain.com/wp-admin/admin.php?page=ultimate-dashboard&author
2. Turn ON the Load scripts globally switch, under debug tab

The problem was the debug tab was hidden until the above URL is entered into the browser.

One more thing. The 8theme call to action that comes with the theme is greatly lacking, that is why I went with the button on Ultimate Addons instead and created my own call to action Row with text and a button.

Thank you Olga

I have added the above snippet of code to custom css, but the white space gap is still there. I tried after clearing the browser cache also.

I then tried again by adding !important, but still still doesn’t work.

.content-page, .page-content {
    padding-bottom: oem !important;
}

Regards

Hi

Thanks very much. This was exactly what I needed for the products page.

I wonder if you can provide instructions for extracting layers from a PSD file. Specifically, the home page psd for Marketing has three tiled images with text. I want to extract each tile as a seperate PSD file to change the images and text.

Some months ago, I was given instructions on how to achieve this on your live chat service, but unfortunately, this has now disappeared.

Regards

I have been provided PSD files that were not available in the past via your chat support. In fact you yourself have provided me with files in tha past Olga.

The particular one I’m after is just the square with the coloured border. Its found on the Shop page I linked. if you take a look, it doesn’t look like emailing me that would be a problem to be honest.

In addition to my above request, I would also like to have the PSD files for the three images on the home page, underneath the section with heading “Featured Services” please?

Regards

Hi

thanks, that worked. However, the text formattins is not the same as the demo, and editing static blocks with Visual Composer in your theme means I can’t fine-tune the css style within html tags. On other themes that use the official Static Block plugin on the WordPress repository, it allows me to fine-tune it all, just like any standard page, but not with your included version in your theme. Not sure why I am unable to edit code in a text block for instance and click the “Text” tab to fine tune the html tags with stylesheets.

This is the official Static Block repo:-

https://en-gb.wordpress.org/plugins/static-block/

For instance the text block with the words “Join newsletter & be up to date!”… I am unable to apply the same formatting found on your demo. The import did not have any formatting on the text. Your version of Static block prevents me from applying the formatting found in your demo. Do you know why this is?

Not sure why Static Block is not an update-able plugin as on other themes I have. I think you have included some restricted version in XStore Core, when this was not necessary. I hope you know what I am getting at. Seems a bit strange your developers would do that. Extra work for nothing, and what appears to be a restricted version of Static Block plugin??

Thank you, the fixes worked. I do use iThemes Security plugin which may cause issues with the options being set during import. However, in other theme variants, you include the options.json file within the XML Files folder. Maybe you should ensure that is included for all theme variants in future, that way you’ll get less people requesting it directly from your support.