Static Blocks, Visual Composer not able to save edits

This topic has 3 replies, 2 voices, and was last updated 7 years, 3 months ago ago by Olga Barlow

  • Avatar: themadguru
    Robert
    Participant
    January 20, 2017 at 03:05

    Since I updated to XStore v3.5 and ensured all plugins are now up-to-date (as of today), I am not longer able to save edits to Static Blocks. I believe that 8themes implentation of Static Blocks has a bug.

    This is specifically what goes wrong:-

    • If I create a new static block, when in Classic Mode, I am unable to switch tabs between Visual and Text.
    • When I click Back-End editor and add a Row, the button does nothing.
    • When I edit an existing Static Block, and try to edit something like a text Block in Visual Composer, the Save button within the Text Block editor does nothing (not the Update button).

    I mentioned issues with Static Blocks on the end my previous thread which was originally another problem, but was completely ignored on that.

    Please can someone confirm if you have a known issue with Static Blocks? It was working for me before recent updates.

    Regards

    2 Answers
    Avatar: themadguru
    Robert
    Participant
    January 20, 2017 at 03:07

    Note – I already tried clearing the browser cache and deactivating any additional plugins that did not come with the XStore theme.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 20, 2017 at 19:03

    Hello,

    Could you, please, provide me temporary admin panel access to check the issue?

    Regards

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