Forum Replies Created

Viewing 30 posts - 271 through 300 (of 485 total)
1 2 3 … 9 10 11 … 15 16 17
  • Avatar: Su Flo
    Su Flo
    Participant

    Hi Rose,

    Its in the Private Content for you.

    Please, contact administrator
    for this information.
    #189015 Copied In reply to: Royal Theme
    Avatar: Su Flo
    Su Flo
    Participant

    Hi Rose,

    In the Private Content for you.

    Please, contact administrator
    for this information.
    #188998 Copied In reply to: Royal Theme
    Avatar: Su Flo
    Su Flo
    Participant

    Hi Rose,

    Just to let you know, we’ve tried another 2/3 times to upload but it just doesn’t want to upload. We are trying to upload the Zip folder we downloaded yesterday.

    Hope you can help.

    Kind Regards, Su.

    #188986 Copied In reply to: Royal Theme
    Avatar: Su Flo
    Su Flo
    Participant

    Hi Rose,

    Is it possible to help us install this please.

    I have put the credentials into the PC for you.

    This is what I’m getting http://prntscr.com/iuehtp after 4 attempts.

    Hope this is ok.

    Kind Regards, Su.

    Please, contact administrator
    for this information.
    #188926 Copied In reply to: Royal Theme
    Avatar: Su Flo
    Su Flo
    Participant

    Thanks Rose,

    Will take a look but may come back to you for help.

    Kind Regards, Su.

    #188922 Copied In reply to: Royal Theme
    Avatar: Su Flo
    Su Flo
    Participant

    Hi, Rose,

    We’ve sorted it, thank you.

    #188212 Copied In reply to: Footer Column 4 Image
    Avatar: Su Flo
    Su Flo
    Participant

    Thank you Rose, Much appreciated. Quick question. What do we need to do to enlarge the image to roughly the same size as this screenshot in Private Content? do we need to make a bigger image, or is there a setting we can refer to? hope you can help, kind Regards, Su.

    Please, contact administrator
    for this information.
    #188208 Copied In reply to: Footer Column 4 Image
    Avatar: Su Flo
    Su Flo
    Participant

    Hi Rose,

    We have a further response for you in the Private content.

    Please, contact administrator
    for this information.
    #188191 Copied In reply to: Footer Column 4 Image
    Avatar: Su Flo
    Su Flo
    Participant

    Dear Xstore,

    Please ignore this post as we have resolved the issue by reducing the size of the permalink length which has now enabled everything to connect properly.

    Kind Regards, Su.

    #187935 Copied In reply to: Products not Connecting to the right URL
    Avatar: Su Flo
    Su Flo
    Participant

    Hi Rose,

    Many thanks, have a further question in the Private Content.

    Please, contact administrator
    for this information.
    #187855 Copied In reply to: Footer Column 4 Image
    Avatar: Su Flo
    Su Flo
    Participant

    Hi Rose,

    We’ve tried in the translate, however it is showing as an out of stock ICON rather than text that can be changed. http://prntscr.com/in1zf0

    Could you advise where the icon can be found please.

    Kind Regards, Su.

    #187159 Copied In reply to: Replacing Out of Stock with Reserved
    Avatar: Su Flo
    Su Flo
    Participant

    Dear Xstore,

    The problem has seemed to have been resolved. The / is now no longer showing.

    #187012 Copied In reply to: Forward slash on Posts page
    Avatar: Su Flo
    Su Flo
    Participant

    Thanks Olga, Will take a look in the morning 🙂

    #186745 Copied In reply to: FTP Access
    Avatar: Su Flo
    Su Flo
    Participant

    Hi Olga,

    Checking if anyone has had the chance to sort out our problems as yet as the FTP code is time restricted.

    Kind Regards, Su.

    #186729 Copied In reply to: FTP Access
    Avatar: Su Flo
    Su Flo
    Participant

    Hi Olga,

    Fresh Credentials are now in the Private Content. Could you let me know if yo have any problems,

    Kind regards, Su.

    Please, contact administrator
    for this information.
    #186645 Copied In reply to: FTP Access
    Avatar: Su Flo
    Su Flo
    Participant

    Dear xXstore,

    Checking if you have received the FTP code?

    Kind Regards, Su.

    #186597 Copied In reply to: FTP Access
    Avatar: Su Flo
    Su Flo
    Participant

    Thank you Rose,

    I’m speaking to the Hosting providers about the FTP access and will come back to you. The other bits, thank you.

    A. Since you have added the performance plugin we cannot seem to upload any photos to our website. We have TinyPNG installed, so I wonder if there’s a conflict.

    B. Also, regarding the Performance Plugin, we might just buy the Rocket premium as there are lots of good reviews. If we delete Performance, have you done anything that will cause any problems with us deleting this?

    Kind Regards, Su.

    #186402 Copied In reply to: XStore Questions
    Avatar: Su Flo
    Su Flo
    Participant

    Thank you Olga, Will try now. As you have decided to add this particular cache plugin, is this the best one that we can use? or are there others? could you advise?

    Also, equally as important we have another private content message sent to Olga regarding the new sizes of our primary nav bar menu items and colour of the footer sections. It looks like a right mess. Could you please look into these please?

    Kind Regards, Su.

    #186182 Copied In reply to: MOBILE SANDWICH ICON & PRIMARY NAV BAR FONT SIZE
    Avatar: Su Flo
    Su Flo
    Participant

    Extra help for you in the Private content?

    Please, contact administrator
    for this information.
    #186168 Copied In reply to: Product Colour Categories not working
    Avatar: Su Flo
    Su Flo
    Participant

    Yes, yes, yes still having problems, we haven’t touched anything this end.

    Screenshots in the private content.

    Please, contact administrator
    for this information.
    #186167 Copied In reply to: Product Colour Categories not working
    Avatar: Su Flo
    Su Flo
    Participant

    Thanks Olga,

    They seem to be working now, however, this website is so slow to start.

    Is there a plugin we can use so the site loads up quicker?

    #186163 Copied In reply to: MOBILE SANDWICH ICON & PRIMARY NAV BAR FONT SIZE
    Avatar: Su Flo
    Su Flo
    Participant

    Hi Rose,

    We have tried to add the highlighted code and it seems to be riddled with errors:

    could you send across the code and advise exactly where we should put this please.

    This is what we’ve tried to add at the bottom of the CSS as pet the screenshot you send us:

    If( count($_GET) > 0 ) {
    $selected_val = ‘&et_per-page=’.$selected_val;
    }
    else {
    $selected_val = ‘?et_per-page=’.$selected_val;
    }

    Kind Regards, Su.

    #186093 Copied In reply to: Product Colour Categories not working
    Avatar: Su Flo
    Su Flo
    Participant

    Hi Rose,

    The credentials are for you in the PC, plus some other related questions on our other devices.

    Kind Regards, Su.

    Please, contact administrator
    for this information.
    #186091 Copied In reply to: MOBILE SANDWICH ICON & PRIMARY NAV BAR FONT SIZE
    Avatar: Su Flo
    Su Flo
    Participant

    Hi Rose,

    On the mobile, when you scroll down the screen with you finger the sandwich icon and shopping sign appears, however once you first go onto the site there is no sandwich icon or shopping site as per the screen shot sent to you. The icons were there previously they seem to have disappeared.

    #186043 Copied In reply to: MOBILE SANDWICH ICON & PRIMARY NAV BAR FONT SIZE
    Avatar: Su Flo
    Su Flo
    Participant

    Do you have the code to send us? instead of us having to type it out?

    #186042 Copied In reply to: Product Colour Categories not working
    Avatar: Su Flo
    Su Flo
    Participant

    What exactly do we need to enter into the CSS, do you have the code please? Kind Regards, Su.

    #186006 Copied In reply to: Product Colour Categories not working
    Avatar: Su Flo
    Su Flo
    Participant

    Hi Laranz,

    We have just updated the Woocommerce theme and the UNCATEGORIZED has reappeared on our shop page again. Is this going to happen on every single update? what can be done to permanently stop this?

    Hope you can help. Kind Regards, Su.

    Screenshot in PC.

    Please, contact administrator
    for this information.
    #185792 Copied In reply to: Removal of Uncategorized from shop side bar
    Avatar: Su Flo
    Su Flo
    Participant

    Thanks Rose 🙂

    #185477 Copied In reply to: Adding Tags to bottom of Column 4 in footer
    Avatar: Su Flo
    Su Flo
    Participant

    Hi Laranz.

    Many thanks for the reply.

    Our credentials are in the private content.

    Hope you can help, Kind Regards, Su.

    Please, contact administrator
    for this information.
    #185439 Copied In reply to: Adding Tags to bottom of Column 4 in footer
    Avatar: Su Flo
    Su Flo
    Participant

    Thank you Olga, much appreciated, thank you. 🙂

    #185368 Copied In reply to: Shopping Cart Producer Question
  • 1 2 3 … 9 10 11 … 15 16 17
    271–300 of 485 posts
Viewing 30 posts - 271 through 300 (of 485 total)
1 2 3 … 9 10 11 … 15 16 17

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