Hi Rose,
Its in the Private Content for you.
Hi Rose,
Its in the Private Content for you.
Hi Rose,
In the Private Content for you.
Hi Rose,
Just to let you know, we’ve tried another 2/3 times to upload but it just doesn’t want to upload. We are trying to upload the Zip folder we downloaded yesterday.
Hope you can help.
Kind Regards, Su.
Hi Rose,
Is it possible to help us install this please.
I have put the credentials into the PC for you.
This is what I’m getting http://prntscr.com/iuehtp after 4 attempts.
Hope this is ok.
Kind Regards, Su.
Thanks Rose,
Will take a look but may come back to you for help.
Kind Regards, Su.
Hi, Rose,
We’ve sorted it, thank you.
Thank you Rose, Much appreciated. Quick question. What do we need to do to enlarge the image to roughly the same size as this screenshot in Private Content? do we need to make a bigger image, or is there a setting we can refer to? hope you can help, kind Regards, Su.
Hi Rose,
We have a further response for you in the Private content.
Dear Xstore,
Please ignore this post as we have resolved the issue by reducing the size of the permalink length which has now enabled everything to connect properly.
Kind Regards, Su.
Hi Rose,
Many thanks, have a further question in the Private Content.
Hi Rose,
We’ve tried in the translate, however it is showing as an out of stock ICON rather than text that can be changed. http://prntscr.com/in1zf0
Could you advise where the icon can be found please.
Kind Regards, Su.
Dear Xstore,
The problem has seemed to have been resolved. The / is now no longer showing.
Thanks Olga, Will take a look in the morning 🙂
Hi Olga,
Checking if anyone has had the chance to sort out our problems as yet as the FTP code is time restricted.
Kind Regards, Su.
Hi Olga,
Fresh Credentials are now in the Private Content. Could you let me know if yo have any problems,
Kind regards, Su.
Dear xXstore,
Checking if you have received the FTP code?
Kind Regards, Su.
Thank you Rose,
I’m speaking to the Hosting providers about the FTP access and will come back to you. The other bits, thank you.
A. Since you have added the performance plugin we cannot seem to upload any photos to our website. We have TinyPNG installed, so I wonder if there’s a conflict.
B. Also, regarding the Performance Plugin, we might just buy the Rocket premium as there are lots of good reviews. If we delete Performance, have you done anything that will cause any problems with us deleting this?
Kind Regards, Su.
Thank you Olga, Will try now. As you have decided to add this particular cache plugin, is this the best one that we can use? or are there others? could you advise?
Also, equally as important we have another private content message sent to Olga regarding the new sizes of our primary nav bar menu items and colour of the footer sections. It looks like a right mess. Could you please look into these please?
Kind Regards, Su.
Extra help for you in the Private content?
Yes, yes, yes still having problems, we haven’t touched anything this end.
Screenshots in the private content.
Thanks Olga,
They seem to be working now, however, this website is so slow to start.
Is there a plugin we can use so the site loads up quicker?
Hi Rose,
We have tried to add the highlighted code and it seems to be riddled with errors:
could you send across the code and advise exactly where we should put this please.
This is what we’ve tried to add at the bottom of the CSS as pet the screenshot you send us:
If( count($_GET) > 0 ) {
$selected_val = ‘&et_per-page=’.$selected_val;
}
else {
$selected_val = ‘?et_per-page=’.$selected_val;
}
Kind Regards, Su.
Hi Rose,
The credentials are for you in the PC, plus some other related questions on our other devices.
Kind Regards, Su.
Hi Rose,
On the mobile, when you scroll down the screen with you finger the sandwich icon and shopping sign appears, however once you first go onto the site there is no sandwich icon or shopping site as per the screen shot sent to you. The icons were there previously they seem to have disappeared.
Do you have the code to send us? instead of us having to type it out?
What exactly do we need to enter into the CSS, do you have the code please? Kind Regards, Su.
Hi Laranz,
We have just updated the Woocommerce theme and the UNCATEGORIZED has reappeared on our shop page again. Is this going to happen on every single update? what can be done to permanently stop this?
Hope you can help. Kind Regards, Su.
Screenshot in PC.
Thanks Rose 🙂
Hi Laranz.
Many thanks for the reply.
Our credentials are in the private content.
Hope you can help, Kind Regards, Su.
Thank you Olga, much appreciated, thank you. 🙂