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Viewing 30 posts - 271 through 300 (of 485 total)
  • Avatar: Su Flo
    Su Flo
    Participant
    March 22, 2018 at 15:04

    Hi Rose,

    Its in the Private Content for you.

    Please, contact administrator
    for this information.
    Avatar: Su Flo
    Su Flo
    Participant
    March 22, 2018 at 13:28

    Hi Rose,

    In the Private Content for you.

    Please, contact administrator
    for this information.
    Avatar: Su Flo
    Su Flo
    Participant
    March 22, 2018 at 12:16

    Hi Rose,

    Just to let you know, we’ve tried another 2/3 times to upload but it just doesn’t want to upload. We are trying to upload the Zip folder we downloaded yesterday.

    Hope you can help.

    Kind Regards, Su.

    Avatar: Su Flo
    Su Flo
    Participant
    March 21, 2018 at 17:59

    Hi Rose,

    Is it possible to help us install this please.

    I have put the credentials into the PC for you.

    This is what I’m getting http://prntscr.com/iuehtp after 4 attempts.

    Hope this is ok.

    Kind Regards, Su.

    Please, contact administrator
    for this information.
    Avatar: Su Flo
    Su Flo
    Participant
    March 21, 2018 at 16:57

    Thanks Rose,

    Will take a look but may come back to you for help.

    Kind Regards, Su.

    Avatar: Su Flo
    Su Flo
    Participant
    March 14, 2018 at 17:51

    Hi, Rose,

    We’ve sorted it, thank you.

    Avatar: Su Flo
    Su Flo
    Participant
    March 14, 2018 at 17:37

    Thank you Rose, Much appreciated. Quick question. What do we need to do to enlarge the image to roughly the same size as this screenshot in Private Content? do we need to make a bigger image, or is there a setting we can refer to? hope you can help, kind Regards, Su.

    Please, contact administrator
    for this information.
    Avatar: Su Flo
    Su Flo
    Participant
    March 14, 2018 at 15:09

    Hi Rose,

    We have a further response for you in the Private content.

    Please, contact administrator
    for this information.
    Avatar: Su Flo
    Su Flo
    Participant
    March 12, 2018 at 16:22

    Dear Xstore,

    Please ignore this post as we have resolved the issue by reducing the size of the permalink length which has now enabled everything to connect properly.

    Kind Regards, Su.

    Avatar: Su Flo
    Su Flo
    Participant
    March 12, 2018 at 09:20

    Hi Rose,

    Many thanks, have a further question in the Private Content.

    Please, contact administrator
    for this information.
    Avatar: Su Flo
    Su Flo
    Participant
    March 5, 2018 at 12:15

    Hi Rose,

    We’ve tried in the translate, however it is showing as an out of stock ICON rather than text that can be changed. http://prntscr.com/in1zf0

    Could you advise where the icon can be found please.

    Kind Regards, Su.

    Avatar: Su Flo
    Su Flo
    Participant
    March 2, 2018 at 18:47

    Dear Xstore,

    The problem has seemed to have been resolved. The / is now no longer showing.

    Avatar: Su Flo
    Su Flo
    Participant
    February 28, 2018 at 20:43

    Thanks Olga, Will take a look in the morning 🙂

    Avatar: Su Flo
    Su Flo
    Participant
    February 28, 2018 at 18:02

    Hi Olga,

    Checking if anyone has had the chance to sort out our problems as yet as the FTP code is time restricted.

    Kind Regards, Su.

    Avatar: Su Flo
    Su Flo
    Participant
    February 28, 2018 at 12:50

    Hi Olga,

    Fresh Credentials are now in the Private Content. Could you let me know if yo have any problems,

    Kind regards, Su.

    Please, contact administrator
    for this information.
    Avatar: Su Flo
    Su Flo
    Participant
    February 28, 2018 at 08:56

    Dear xXstore,

    Checking if you have received the FTP code?

    Kind Regards, Su.

    Avatar: Su Flo
    Su Flo
    Participant
    February 26, 2018 at 18:47

    Thank you Rose,

    I’m speaking to the Hosting providers about the FTP access and will come back to you. The other bits, thank you.

    A. Since you have added the performance plugin we cannot seem to upload any photos to our website. We have TinyPNG installed, so I wonder if there’s a conflict.

    B. Also, regarding the Performance Plugin, we might just buy the Rocket premium as there are lots of good reviews. If we delete Performance, have you done anything that will cause any problems with us deleting this?

    Kind Regards, Su.

    Avatar: Su Flo
    Su Flo
    Participant
    February 23, 2018 at 18:01

    Thank you Olga, Will try now. As you have decided to add this particular cache plugin, is this the best one that we can use? or are there others? could you advise?

    Also, equally as important we have another private content message sent to Olga regarding the new sizes of our primary nav bar menu items and colour of the footer sections. It looks like a right mess. Could you please look into these please?

    Kind Regards, Su.

    Avatar: Su Flo
    Su Flo
    Participant
    February 23, 2018 at 17:12

    Extra help for you in the Private content?

    Please, contact administrator
    for this information.
    Avatar: Su Flo
    Su Flo
    Participant
    February 23, 2018 at 17:09

    Yes, yes, yes still having problems, we haven’t touched anything this end.

    Screenshots in the private content.

    Please, contact administrator
    for this information.
    Avatar: Su Flo
    Su Flo
    Participant
    February 23, 2018 at 16:59

    Thanks Olga,

    They seem to be working now, however, this website is so slow to start.

    Is there a plugin we can use so the site loads up quicker?

    Avatar: Su Flo
    Su Flo
    Participant
    February 23, 2018 at 10:21

    Hi Rose,

    We have tried to add the highlighted code and it seems to be riddled with errors:

    could you send across the code and advise exactly where we should put this please.

    This is what we’ve tried to add at the bottom of the CSS as pet the screenshot you send us:

    If( count($_GET) > 0 ) {
    $selected_val = ‘&et_per-page=’.$selected_val;
    }
    else {
    $selected_val = ‘?et_per-page=’.$selected_val;
    }

    Kind Regards, Su.

    Avatar: Su Flo
    Su Flo
    Participant
    February 23, 2018 at 10:19

    Hi Rose,

    The credentials are for you in the PC, plus some other related questions on our other devices.

    Kind Regards, Su.

    Please, contact administrator
    for this information.
    Avatar: Su Flo
    Su Flo
    Participant
    February 22, 2018 at 18:01

    Hi Rose,

    On the mobile, when you scroll down the screen with you finger the sandwich icon and shopping sign appears, however once you first go onto the site there is no sandwich icon or shopping site as per the screen shot sent to you. The icons were there previously they seem to have disappeared.

    Avatar: Su Flo
    Su Flo
    Participant
    February 22, 2018 at 17:56

    Do you have the code to send us? instead of us having to type it out?

    Avatar: Su Flo
    Su Flo
    Participant
    February 22, 2018 at 14:14

    What exactly do we need to enter into the CSS, do you have the code please? Kind Regards, Su.

    Avatar: Su Flo
    Su Flo
    Participant
    February 21, 2018 at 11:47

    Hi Laranz,

    We have just updated the Woocommerce theme and the UNCATEGORIZED has reappeared on our shop page again. Is this going to happen on every single update? what can be done to permanently stop this?

    Hope you can help. Kind Regards, Su.

    Screenshot in PC.

    Please, contact administrator
    for this information.
    Avatar: Su Flo
    Su Flo
    Participant
    February 19, 2018 at 12:29

    Thanks Rose 🙂

    Avatar: Su Flo
    Su Flo
    Participant
    February 19, 2018 at 08:46

    Hi Laranz.

    Many thanks for the reply.

    Our credentials are in the private content.

    Hope you can help, Kind Regards, Su.

    Please, contact administrator
    for this information.
    Avatar: Su Flo
    Su Flo
    Participant
    February 17, 2018 at 12:55

    Thank you Olga, much appreciated, thank you. 🙂

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    Viewing 300 results - 271 through 300 (of 485 total)
Viewing 30 posts - 271 through 300 (of 485 total)
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