Page 959 – 8theme.com

Forum Replies Created

Viewing 30 posts - 28,741 through 28,770 (of 68,231 total)

← 1 2 3 … 958 959 960 … 2,273 2,274 2,275 →

Rose Tyler

Support staff

January 2, 2022 at 10:24

Hello,

Thanks for using our theme.
Please see screenshot – https://prnt.sc/25oe6u9

Regards

#313549 Copied In reply to: Question about Pet Shop template in Xstore

Rose Tyler

Support staff

January 2, 2022 at 10:14

Hello,

Theme Options > Breadcrumbs > Background Image, Theme Options > WooCommerce > Single product builder > Breadcrumbs

Regards

#313548 Copied In reply to: where can i change the background for de page header

Rose Tyler

Support staff

January 2, 2022 at 10:10

Hello,

I’ve checked Suspender Belts’ category page and the filter icon works fine. Please clear all cache and check one more time.
You need to set “Inactive” in settings of the Elementor for Improved Asset Loading option.

Regards

#313547 Copied In reply to: An extra product category menu is appearing after update

Rose Tyler

Support staff

January 2, 2022 at 08:51

Hello,

Describe the desired result in more detail, please.

Regards

#313546 Copied In reply to: How to get this add to cart button in Elementor?

Rose Tyler

Support staff

January 2, 2022 at 08:48

Hello,

You’re welcome!
We can’t login – https://prnt.sc/25o2jeq
You can change the width of the logo element into the header content area of the Header Builder, for example – https://gyazo.com/67cc354d553bd5e069b496de5a50445e

Regards

#313545 Copied In reply to: Logo looks blurry and there are some offsets on site pages

Rose Tyler

Support staff

January 2, 2022 at 08:28

Hello,

Compare functionality comes from YITH WooCommerce Compare plugin, check docs of the plugin – https://docs.yithemes.com/yith-woocommerce-compare/ If this doesn’t give the desired functionality, you can try to use another plugin.
Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.

Regards

#313544 Copied In reply to: Compare product page for Xstore theme…

Rose Tyler

Support staff

January 2, 2022 at 08:22

Hello,

Thanks for the reply.
Provide temporary wp-admin and FTP access. Also, provide screenshots of untranslated strings.

Regards

#313543 Copied In reply to: Some words cannot be translated with loco translate

Rose Tyler

Support staff

January 2, 2022 at 08:15

Hello,

Please provide temporary wp-admin access, so we can take a closer look.

Regards

#313542 Copied In reply to: Using GTranslate makes the homepage on mobile view desktop menu
Rose Tyler

Support staff

January 2, 2022 at 08:13
Hello,

We can’t connect –

Error: Connection timed out after 20 seconds of inactivity Error: Could not connect to server

What FTP host and port can be used?
Do you have any limits for connections from other countries?

Regards
#313541 Copied In reply to: Mobile – There has been a critical error on this website
Rose Tyler

Support staff

January 2, 2022 at 08:07

Hello,

WooCommerce > Settings > Accounts & Privacy > XStore “My account” page settings > Products type

Regards

#313540 Copied In reply to: Remove related products from account page

Rose Tyler

Support staff

December 30, 2021 at 16:49

There is no such possibility, unfortunately.
But, you can create a menu with 1 main menu item and dropdown or mega menu inside, show it in the Header via Secondary menu element, for example – https://prnt.sc/259zi4l

Regards

#313452 Copied In reply to: How to add a secondary dropdown menu in the header

Rose Tyler

Support staff

December 30, 2021 at 14:49

It looks like the problem was caused by your custom CSS code – https://prnt.sc/259gfm4 We’ve commented on this part of the code. Please clear cache and check.

Regards

#313444 Copied In reply to: Then product images not display in non AMP version.

Rose Tyler

Support staff

December 30, 2021 at 13:19

Hello,

https://prnt.sc/258w7b5 – Theme Options > Mobile panel > Background Color
https://prnt.sc/258wb62 – Theme Options > Header builder > Mobile header > Header sticky > Background Color https://prnt.sc/2597216

Regards

#313434 Copied In reply to: the top color not changed and theme option not open

Rose Tyler

Support staff

December 30, 2021 at 09:58

Hello,

Do you have the same situation when a default theme, like Storefront, is activated on your site?
If the problem is independent of the theme, contact your hosting provider. If the problem persists with our theme only, provide temporary wp-admin and FTP access.

Regards

#313392 Copied In reply to: Mobile – There has been a critical error on this website

Rose Tyler

Support staff

December 30, 2021 at 09:49

Hello,

Provide URL and temporary wp-admin access, so we can take a closer look.

Regards

#313391 Copied In reply to: Mega Menu built with Static Blocks with Elementor are not shown correctly

Rose Tyler

Support staff

December 30, 2021 at 07:52

Hello,

Do you have the same situation when a default theme, like Storefront, is activated on your site?
Provide URL of the product and temporary wp-admin access.

Regards

#313388 Copied In reply to: WHY IS NOT SHOWING THIS SALE PRICE ? ????

Rose Tyler

Support staff

December 30, 2021 at 07:47

Hello,

Please see screenshot – https://prnt.sc/257x6h8

Regards

#313387 Copied In reply to: the top color not changed and theme option not open

Rose Tyler

Support staff

December 30, 2021 at 07:45

You’re welcome!

Regards

#313386 Copied In reply to: Product Page Gallery Slider Not Showing

Rose Tyler

Support staff

December 29, 2021 at 16:38

I do not see the problem with Theme Options > Header Builder – https://prnt.sc/254frl4
Please clear cache and check one more time.

Regards

#313371 Copied In reply to: customize theme option not working & HEDER

Rose Tyler

Support staff

December 29, 2021 at 16:28

Hello,

Have you saved options as “Draft”?
Provide temporary wp-admin access, via the Private Content area, so we can take a closer look.

Regards

#313369 Copied In reply to: customize theme option not working & HEDER

Rose Tyler

Support staff

December 29, 2021 at 13:21

Hello,

Theme Options > Header Builder > add Newsletter element into the header content

Regards

#313347 Copied In reply to: No option to show newsletter popup in customizer

Rose Tyler

Support staff

December 29, 2021 at 13:19

Hello,

Theme Options > Header builder > Main header > WCAG Color

Regards

#313345 Copied In reply to: Unable to change Menu color -The menu color is by default black

Rose Tyler

Support staff

December 29, 2021 at 13:03

Hello,

Custom header is used on Home page, go to Theme options > Header builder > Multiple headers > edit header for the Front page or remove that at all. Here is a video about Multiple headers – https://youtu.be/BpeXfzNwkOc

Regards

#313338 Copied In reply to: Why are my logo and other changes not showing?

Rose Tyler

Support staff

December 29, 2021 at 09:24

Hello,

Thanks for using our theme and for contacting us.
Theme Options > Header builder > Main menu > Font Family

Regards

#313303 Copied In reply to: Can’t save changes in xstore theme editor

Rose Tyler

Support staff

December 29, 2021 at 09:16

Hello,

We don’t have option to customize it or add more share tools. So, if you want to use any custom icons use Custom HTML block and use either Static block with your custom icons or custom HTML with custom icons that you want to display.

Regards

#313301 Copied In reply to: Topic: ” how to add a new social icone in single Product builder

Rose Tyler

Support staff

December 29, 2021 at 08:29

Hello,

Provide temporary wp-admin access, or contact support of the Elementor Pro plugin

Regards

#313300 Copied In reply to: How do I change this gray color to my own color which

Rose Tyler

Support staff

December 29, 2021 at 08:28

Hello,

Add a product to Cart and check one more time – https://prnt.sc/252jkdm
Let us know if you need any further assistance.

Regards

#313299 Copied In reply to: Topic: ” sales Booster: ” Progress Bar nt displayed

Rose Tyler

Support staff

December 29, 2021 at 08:19

Hello,

Delete or change this code – https://prnt.sc/252icdc

Regards

#313298 Copied In reply to: Change the size of variation swatches (Skins Attribute)

Rose Tyler

Support staff

December 29, 2021 at 08:08

Hello,

You’re welcome!

Regards

#313297 Copied In reply to: How to edit or change and Delete the Drop Down Menu Items
Rose Tyler

Support staff

December 27, 2021 at 17:03
Hello,

Try to add the next code in Theme Options > Theme custom CSS > Global:

.single-product ol.commentlist { overflow-y: scroll; max-height: 655px; padding-right: 15px; }

Regards
#313180 Copied In reply to: limit the number of comment ratings
← 1 2 3 … 958 959 960 … 2,273 2,274 2,275 →

Viewing 28,770 results - 28,741 through 28,770 (of 68,231 total)

Viewing 30 posts - 28,741 through 28,770 (of 68,231 total)

← 1 2 3 … 958 959 960 … 2,273 2,274 2,275 →

Forum Replies Created

Explore our best WordPress WooCommerce Themes collection