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Product Page Gallery Slider Not Showing - by gtstyling

This topic has 7 replies, 3 voices, and was last updated 2 years, 3 months ago ago by Rose Tyler

gtstyling

Participant

December 27, 2021 at 04:42

Product page gallery thumbnails do not show in horizontal or vertical orientation. I have disabled all plug ins and have updated all wordpress, woocommerce and theme versions to current. It is not a plug in compatibility issue. The images are showing in the main image slider but no thumbnails are visible.

#313113 Copied Theme version: 6.3.3 WooCommerce version: 6.0

6 Answers

Rose Tyler

Support staff

December 27, 2021 at 10:59

Hello,

Provide temporary wp-admin access, so we can take a closer look.

Regards

#313138 Copied

gtstyling

Participant

December 27, 2021 at 12:45

Credentials in private message sent.

Please contact administrator
for this information.

#313149 Copied

gtstyling

Participant

December 28, 2021 at 10:48

Do you have an update for this?

#313212 Copied

Olga Barlow

Support staff

December 28, 2021 at 18:45

Hello,

Sorry for the delay in answering. Don’t enable defer loading of JS in cache plugin settings. Seems it causes the mentioned issue with the slider scripts.
Check the single product now.

Regards

#313273 Copied

gtstyling

Participant

December 30, 2021 at 04:53

That worked thanks.

#313381 Copied

Rose Tyler

Support staff

December 30, 2021 at 07:45

You’re welcome!

Regards

#313386 Copied
Tagged: fix issue, gallery slider, not showing, product page, solution, woocommerce, wordpress
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