Minimal-fashion03 (Header, Footer & editing issue)

This topic has 16 replies, 3 voices, and was last updated 2 years, 3 months ago ago by Olga Barlow

  • Avatar: adrian sander
    adrian sander
    Participant
    December 23, 2021 at 09:19

    I’ve imported “minimal-fashion03” demo into my site. Kindly check out issues in that looms video for more info (https://www.loom.com/share/c64e25939a2c45e09621bebf8943aa5c)

    Issues:
    1: Double Header on desktop(I need the first one)
    2: Footer cant’ edit & update
    3: Home page (Padding didn’t change)
    4: No need to compare features on the Product page.
    5: Main Home page banner stuck while website st tume loading

    Please, contact administrator
    for this information.
    15 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 23, 2021 at 10:01

    Hello,

    Thanks for contacting us. Please provide correct wp-admin access – https://prnt.sc/245aw76
    About Footer, go to Elementor > Settings > Post Types > enable static blocks, products and so on, then you will be able to edit Footer static block using Elementor

    Regards

    Avatar: adrian sander
    adrian sander
    Participant
    December 23, 2021 at 10:07

    Thanks for the quick responce.

    Yes, the Footer issue resolved. Kindly check out other issues.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 23, 2021 at 10:54

    Hello,

    1/ Fixed. It was caused by unclosed } in custom CSS code.
    3/ https://prnt.sc/245iguh > https://prnt.sc/245ie5x Clear cache to be able to see changes.
    4/ Theme Options > WooCommerce > Single product Builder > delete compare.
    5/ Could you provide FTP access also?

    Regards

    Avatar: adrian sander
    adrian sander
    Participant
    December 23, 2021 at 11:03

    you can use the File-Manger plugin to access the backend file instead of FTP. BECAUSE I’m OUT OF OFFICE, Thanks.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 23, 2021 at 12:21

    Hello,

    We can’t because if any fatal error appears during file editing your site will be down and we won’t be able to fix that.
    So, we’ll wait for your FTP.

    Regards

    Avatar: adrian sander
    adrian sander
    Participant
    December 23, 2021 at 15:37

    5: Main Home page banner stuck while website time loading

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 23, 2021 at 16:23

    Hello,

    We have added custom CSS code. Clear cache and check now.

    Regards

    Avatar: adrian sander
    adrian sander
    Participant
    December 24, 2021 at 00:23

    1: May I know, where you added Css & what is used for?
    2: How to change the main product Top-Banner (https://timewornshirts.com/product/sweater-with-slogan-3/)??

    Because I’ve cleared cache & checked but still ” Main Home page banner take time while website time loading” looks like a little bit stuck & then load. NOT GOOD

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 24, 2021 at 08:12

    Hello,

    1/ Theme Options > Theme custom CSS > Global – https://prnt.sc/24aoqyu
    2/ Theme Options > WooCommerce > Single Product Builder > Breadcrumbs > Background Image

    Regards

    Avatar: adrian sander
    adrian sander
    Participant
    December 24, 2021 at 11:33

    1: So bad experience with Theme. I’ve created Header, Footer, Home page design, set shipping, Cart & checkout. Then, I only deleted dummy products from woocommerce products option & my site broke after deleting dummy products. please help me to recover everything. I spent 48 hours to doing everything.
    2: I’ve deleted the cache plugin. But still facing cache issue. Noting changing on LIVE site once, I changed on the backend.

    Kindly check LOOM (https://www.loom.com/share/2814716b95944e6b989e0fb4fa70a7ee)

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 24, 2021 at 13:35

    Hello,

    Fixed. Changes in hotspot.php will be included in the next update also.
    Use Clear cache Chrome extension https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn/RK%3D2/RS%3DzwqaryCReNAACSfd_oYYPpX0_tw- to clear the browser cache if you use Chrome.

    Regards

    Avatar: adrian sander
    adrian sander
    Participant
    December 27, 2021 at 08:55

    Why Home page featured products Thumbnail images are blurry. Kindly fix it, Thanks.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 27, 2021 at 09:02

    Read this article https://xstore.helpscoutdocs.com/article/89-product-images , set thumbnails width 370, and regenerate.

    Regards

    Avatar: adrian sander
    adrian sander
    Participant
    December 28, 2021 at 08:39

    Facing issue on products price. Check loom.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 28, 2021 at 17:29

    Hello,

    Edit your page using Elementor and edit the Hotspot element > change the label to what you need https://prnt.sc/24z2fzu

    Regards

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