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Hello there the mobile version of my homepage is broken.

This topic has 9 replies, 2 voices, and was last updated 2 years, 3 months ago ago by jeol

jeol

Participant

February 3, 2022 at 06:20

Hello there the mobile version of my homepage is broken ,Can someone help me

Please, contact administrator
for this information.

#315997 Copied Theme version: v.8.1 WooCommerce version: 5.9

8 Answers

Rose Tyler

Support staff

February 3, 2022 at 08:41

Hello,

Clear cache of mobile browser and check one more time.
Provide screenshots of what exactly is broken.

Regards

#316001 Copied

jeol

Participant

February 4, 2022 at 05:32

This is the screenshot, https://prntscr.com/26ochyo

Please contact administrator
for this information.

#316125 Copied

Rose Tyler

Support staff

February 4, 2022 at 14:24

Do you mean 2 products should be shown there?
Try to disable all the third-party plugins, that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear all cache, and check then. If the problem is independent of plugins, provide FTP access, so we can take a closer look.

Regards

#316188 Copied

jeol

Participant

February 5, 2022 at 06:29

Do you mean 2 products should be shown there? yes
Try to disable all the third-party plugins, I did everything but nothing.

Please contact administrator
for this information.

#316245 Copied

Rose Tyler

Support staff

February 5, 2022 at 11:31

Hello,

One of our technicians will give an answer after the weekend. Please do not change access.

Regards

#316278 Copied

jeol

Participant

February 8, 2022 at 11:07

Thank you for your support, but nothing have changed , I try using different devices but nothing have changed

#316503 Copied

Rose Tyler

Support staff

February 8, 2022 at 17:29

Check now, please.

Regards

#316566 Copied

jeol

Participant

February 10, 2022 at 05:25

everthing is ok now thank you

#316738 Copied
Tagged: broken, homepage, mobile, themes, woocommerce, wordpress
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Hello there the mobile version of my homepage is broken.

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