Hello,

https://prnt.sc/YleN9ysp8aht , so edit Footer static block now – https://prnt.sc/yq4qmXsqdR5D using Elementor builder.

Regards

Here you can find the slider height settings – https://prnt.sc/MFN1gqRA6l9U
Likely it is cache of your browser. We do not have additional cache from the theme, except, Static Blocks Cache and Menu Cache in Theme Options > Speed Optimization.
We can see CDN on your site https://prnt.sc/qKv10FEEXXRt , so clear CDN cache also.

Regards

Hello,

It is cache issue on the mobile, clear cache of your mobile browser.
https://prnt.sc/vafYwbemMkZZ – here is what we see.

Make it full width – https://gyazo.com/4fddacb37d6c9828c521416374cd243e This is the option of section, from Elementor plugin. Did you work with Elementor before? We would recommend you to read docs of the plugin – https://elementor.com/help/

Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.

Regards

There is no such option for menus, post it as a request also https://www.8theme.com/taskboard/

Regards

Hello,

Thanks for the report. The fix will be included in the next theme update.
You can download single-product.min.js file from this page – https://dropmefiles.com.ua/en/5KDSv and upload it via FTP into xstore/js/modules folder

Regards

Hello,

WPML plugin is fully compatible with our theme https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/ If you face any issues during creating Multilanguage site using this plugin, contact support of the plugin and you will get assistance.

Regards

Hello,

Thanks for the reply.
We can provide email (8themes@gmail.com), but you will be redirected to this forum, because the support we are providing via the forum only.
Please set the administrator role for the user, we can’t access Dashboard or edit Home page right now.
As we can see, it is not our slider element, but just a section with background – https://prnt.sc/O_fboF7TE6J4 In this case, you can change background-position and height of the section https://prnt.sc/z7k6oLkkrKwk https://prnt.sc/ujnQdyjFOTCT Read more https://elementor.com/help/section-overview/
If you want to have a slider there, add and configure slider element – https://prnt.sc/Kq9OkJ1qEr_L
https://prnt.sc/xJUwZRYw4b71 – edit Cart block (static block) using Elementor.

Regards

Hello,

Check now (Theme Options > WooCommerce > Single Product builder), try to edit settings of elements there.
Let us know if any further assistance is needed.

Regards

Hello,

We are glad that you sorted it out. Have a nice day!

Regards

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
If the problem is independent of plugins, provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

Hello,

Thanks for using our theme.
We’ve checked and do not see the problem on our test site. Please clear cache and check one more time. Provide URL of your site and temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

Hello,

Download single-product.json file from this page https://dropmefiles.com.ua/en/2PRW
Go to Theme Options > WooCommerce > Single Product builder > enable the builder, then go to Import/Export files of the builder > Import > choose file and click on Import.

Regards

Hello,

SG Optimizer > Frontend > JavaScript > Manage JavaScript Frontend

Regards

Hello,

As I can see, you are using multiple headers, so go to Theme Options > Header builder > Multiple headers > edit custom header and change the logo.

Regards

Hello,

There is no option to change it right now.
I’ve sent your request to our developers. They will check it after the weekend.

Regards