Try to clear cache and check one more time. What iphone and browser version do you use?
Regards
Rose Tyler
Support staff
May 12, 2022 at 12:38
Hello,
If XStore AMP plugin is activated and you visit site via mobile, the AMP version activates automatically.
You can disable “Link to non AMP version” via Dashboard > XStore > AMP XStore > Footer https://www.8theme.com/documentation/xstore/amp-plugin/
Regards
Rose Tyler
Support staff
May 12, 2022 at 10:20
Hello,
We would recommend you to contact support of the plugin first, because warnings come from the plugin.
Let us know if any assistance will be needed from our side. Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. We are able to help with questions related to our theme only.
Regards
Rose Tyler
Support staff
May 12, 2022 at 10:13
You’re welcome! Have a nice day!
Regards
Rose Tyler
Support staff
May 12, 2022 at 09:25
Hello,
You need to translate the parent theme. The child theme should be translated only in case you added custom code in child theme that includes localization functions.
You need to continue translation of the theme and Core manually via Loco translate. You do not need to translate all strings, just texts that are visible on the frontend.
Regards
Rose Tyler
Support staff
May 12, 2022 at 07:45
Hello,
Contact your hosting provider to get more information about that. They should be able to guide you and tell you what happens. I suppose that you reach some server limit and it caused the problem.
If you are getting the 500 error in Customizer – Contact your hosting support to get help with the increase of SubstituteMaxLineLength. As a rule, this limit caused the 500 error of the Customizer. To be 100% sure provide us with the server error logs. There should be the error that explains what limit is reached.
Regards
Rose Tyler
Support staff
May 12, 2022 at 07:02
Hello,
Thanks for contacting us.
We’ve checked your site, you need to continue translation of the theme and Core manually. If you can’t translate some strings, provide us with screenshots, and we will help you.
You can use Lightshot screenshot or Gyazo tool to share links to your screenshots.
Regards
Rose Tyler
Support staff
May 12, 2022 at 06:47
Hello,
Thanks for using our theme and for contacting us.
Have you imported the demo version that was created using Elementor? Go to Elementor > Settings > Post types, enable Elemntor for static blocks, then go to Footer static block and edit content using Elementor.
Check if Multiple headers are activated, maybe your Home page uses a custom header. Go to Theme Options > Header Builder > Multiple headers, edit header of the Front page.
Watch this video – https://youtu.be/BpeXfzNwkOc
Clear all cache and check results. Let us know if any further assistance is needed.
Thanks for contacting us.
As we can see you are using CDN https://prnt.sc/2CefY7aKhl3d , so clear CDN cache and cache of your browser, please.
Regards
Rose Tyler
Support staff
May 11, 2022 at 13:45
Hello,
Thanks for contacting us.
Could you record a video?
Regards
Rose Tyler
Support staff
May 11, 2022 at 13:03
Hello,
Theme Options > General > Enable Classic Widgets Panel > On, then go to Appearance > Widgets > add widgets into Shop sidebar or Shop filter area.
More settings you can find in Theme Options > WooCommerce > Shop > Shop page Filters
Multiple headers > edit header https://prnt.sc/To5D9D0r3cIr and Logo for Home page. Clear cache and check the result.
If this doesn’t work, provide URL of your site and temporary wp-admin access.
Regards
Rose Tyler
Support staff
May 8, 2022 at 16:07
Hello,
Provide URL, temporary wp-admin and FTP access, so we can take a closer look.
It looks like the loop works even if it is disabled in settings of the Slider element. I’ve passed this issue to our developers.
Please provide FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.
I’ve added a new row with content without the slider, please check https://prnt.sc/-XRuru8FWMVq > https://prnt.sc/or9SrQlkQL-P
