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Widget not working (“Products Carousel”) – List of iDs – Include Only.

This topic has 20 replies, 3 voices, and was last updated 1 years, 11 months ago ago by misha

misha

Participant

May 8, 2022 at 15:48

Здраствуйте,

При выборе виджета “Products Carousel” – General – Data Source (List of iDs) – Include Only – Id products…

Виджет не показывает выбранные товары. https://prnt.sc/11Ey13jfMl2V

Подскажите как можно исправить?

С уважением,

#323449 Copied Theme version: 8.1.5

19 Answers

Rose Tyler

Support staff

May 8, 2022 at 16:07

Hello,

Provide URL, temporary wp-admin and FTP access, so we can take a closer look.

Regards

#323452 Copied

misha

Participant

May 8, 2022 at 17:26

Данные в Private content area…

Please contact administrator
for this information.

#323453 Copied

Olga Barlow

Support staff

May 9, 2022 at 17:33

Hello,

Sorry but I can’t log in to your site https://prnt.sc/-EDCa8Y6B5zV
Check the password that you provided.

Regards

#323479 Copied

misha

Participant

May 9, 2022 at 17:49

Здраствуйте,

Я неправильно Вас понял и открыл доступ FTP.
Пожалуйста, смотрите данные в Private content area…

Please contact administrator
for this information.

#323485 Copied

Olga Barlow

Support staff

May 9, 2022 at 22:52

Hello,

We are able to log in, thanks. Could you, please, also provide us with the link to the page where you use that element with the product IDs?

Regards

#323520 Copied

misha

Participant

May 10, 2022 at 06:34

Здраствуйте,

Пожалуйста, смотрите Private content area…

С уважением,

Please contact administrator
for this information.

#323549 Copied

Olga Barlow

Support staff

May 10, 2022 at 14:43

Hello,

Strange issue. Provide us with FTP access to check the problem in more detail, please.

Regards

#323576 Copied

misha

Participant

May 10, 2022 at 15:09

Здраствуйте,

Пожалуйста, смотрите Private content area…

С уважением,

Please contact administrator
for this information.

#323584 Copied

Olga Barlow

Support staff

May 10, 2022 at 15:11

Hello,

Nope, does not work. Does not allow to connect to your FTP https://prnt.sc/k3BYHy4TBjlm

Regards

#323587 Copied

misha

Participant

May 10, 2022 at 15:20

Пожалуйста попробуйте еще раз.
Обратите внимание Имя и пароль изменились.

С уважением

Please contact administrator
for this information.

#323589 Copied

Olga Barlow

Support staff

May 10, 2022 at 16:23

Hello,

This one works ok. I passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#323598 Copied

misha

Participant

May 10, 2022 at 17:51

Спасибо, я буду ждать ответа.

#323607 Copied

Olga Barlow

Support staff

May 11, 2022 at 11:55

Hello,

Thank you.

Regards

#323636 Copied

misha

Participant

May 18, 2022 at 14:23

Здраствуйте,

Подскажите, пожалуйста, еще нет решения?

С уважением,

#324148 Copied

Rose Tyler

Support staff

May 18, 2022 at 15:10

Hello,

Fixed. Please check now

Regards

#324155 Copied

misha

Participant

May 18, 2022 at 17:19

Здраствуйте,

Спасибо все работает! Вы использовали какой-то код? Я смогу сделать этот элемент в дальнейшем без обращения к Вам?

С уважением,

#324168 Copied

misha

Participant

May 18, 2022 at 17:32

Мне кажется, настройка виджета – Space Between (Carousel), тоже не работает/ Я не могу установить расстояние в 8px.

С уважением,

#324169 Copied

Rose Tyler

Support staff

May 19, 2022 at 07:20

Hello,

It will be included in next theme update so if we don’t provide details of fix then it will be included globally otherwise we would wrote detalized info of the fix.
Space is working but you have to enable stretch image option to make your images 100% of slide -> https://prnt.sc/1yeuEuU7RyGW
or you may select another image size that will load bigger images for products -> https://prnt.sc/QvBWeUR8qyn0
But I would recommend you to enable the stretch images option first and check.

Regards

#324191 Copied

misha

Participant

May 19, 2022 at 17:24

Здраствуйте,

Я Вас понял. Спасибо за развернутый ответ!

С уважением,

#324237 Copied
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Widget not working (“Products Carousel”) – List of iDs – Include Only.

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