1/ Theme Options > Header builder > Cart > edit the Mini cart promo message (Text tab)
2/ Could you provide temporary wp-admin access?
Regards
Rose Tyler
Support staff
May 21, 2022 at 15:48
Yes, we don’t recommend renaming the parent theme because you won’t be able to use auto-update in the future and need to update the theme manually
Regards
Rose Tyler
Support staff
May 21, 2022 at 15:47
Hello,
Where did you get such a sale page URL? Is it from official WC docs or from a plugin?
Regards
Rose Tyler
Support staff
May 21, 2022 at 15:42
Hello,
You can re-name the child theme, but do not change the name of parent theme. Check this topic – https://www.8theme.com/topic/failed-to-update-the-update/ You can re-name the parent theme later when work on the site will be finished, but we won’t recommend it.
Sorry, but your requests are a bit unclear. Could you, please, write in English?
Your site is under maintenance mode, so we can’t check it. Please provide temporary wp-admin access via the Private Content area.
Regards
Rose Tyler
Support staff
May 21, 2022 at 13:36
Ok.
About your other ticket, our dev team will be back to work after the weekend. Please be patient.
Theme Options > WooCommerce > Single product Builder > Tabs > Computed Box > set margin left and right.
Regards
Rose Tyler
Support staff
May 21, 2022 at 13:16
Hello,
The terms & conditions section relates to woocommerce functionality. The code of Elementor in terms & conditions area is shown even with the default theme, so this situation relates to the functionality of WC, and independent of our theme/can’t be fixed from our side.
We would recommend you do not use Elementor to create content of the terms & conditions page because WC and Elementor are not compatible there.
To access the DevTools, open a web page or web app in Google Chrome. Either:
-Select the Chrome menu Chrome Menu at the top-right of your browser window, then select Tools > Developer Tools.
-Right-click on any page element and select Inspect Element.
The DevTools window will open at the bottom of your Chrome browser.
Regards
Rose Tyler
Support staff
May 21, 2022 at 10:46
Ok. Have a nice day!
Regards
Rose Tyler
Support staff
May 21, 2022 at 10:34
We do not see the problem on the mentioned page – https://prnt.sc/qvefp6cI08Wx
If your website shop page displays 500 Internal server error, contact your hosting provider about this issue.
Our WooCommerce folder in theme works only in case WooCommerce plugin is activated. If you want to stop ecommerce then just deactivate that plugin.
You cannot remove the folder from the main theme just like you cannot modify files in our theme.
Regards
Rose Tyler
Support staff
May 21, 2022 at 09:46
Hello,
Thanks for the reply.
1/ Theme Options > Styling > Light buttons > Buttons Text Color > Hover
2/ Theme Options > Header Builder > Cart / Wishlist > Wishlist / Cart Quantity Background (Active)
3/ Theme Options > Header Builder > Html blocks > https://prnt.sc/xCH6Q40oVPJX
Regards
Rose Tyler
Support staff
May 21, 2022 at 09:42
Hello,
1/ Go to Theme Options > General > disable the Mobile header optimization option.
Check the mobile header after that.
2/ Provide screenshot and temporary wp-admin access, so we can take a closer look.
You can use Lightshot screenshot or Gyazo tool to share links to your screenshots.
Regards
Rose Tyler
Support staff
May 21, 2022 at 08:35
Hello,
Check the slider now – https://prnt.sc/rrw9ao7-zF5U
Do not forget to clear cache that comes from plugin on your site and cache of browser.
Theme Options > Styling > change colors of buttons
Theme Options > Header Builder > Main menu > Text Color (Hover, Active)
Regards
Rose Tyler
Support staff
May 21, 2022 at 08:29
Hello,
.content-product .product-title a {
color: red;font-size: 20px;
}
.content-product .price {
color: red !important;
font-size: 16px;
margin-top: 10px;
}
.content-product .price ins span {
font-size: 16px;
color: #00ff21;
}
Regards
Rose Tyler
Support staff
May 21, 2022 at 06:41
Hello,
max_execution_time is a limit for the execution time while running the script. For example, if you import content and script need more than 60 secs then you may face the problem with demo content import. But depending on other server settings script could finish its work faster. So, if you didn’t face problems with theme options then don’t worry about this parameter.
Regards
Rose Tyler
Support staff
May 21, 2022 at 06:39
Hello,
Provide URL of page that contains this text and temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
You’re welcome!
I was not able to connect FTP, to check the problem more deeply, so I’ve just run the import and fixed the content of some pages/static blocks separately using the import of templates manually.
Regards
Rose Tyler
Support staff
May 20, 2022 at 12:43
Hello,
This section comes from JetPack plugin, so check settings of the plugin or contact support of it.
Regards
Rose Tyler
Support staff
May 20, 2022 at 12:06
Hello,
News page is a custom page where the content was created using Elementor > our Posts element https://prnt.sc/PtmcmFCO99ul
When you set this page as Posts Page, posts are shown there automatically and settings from Theme options have the highest priority. For example posts page from our demo – https://xstore.8theme.com/elementor/demos/book-store/blog/
Via Theme Options you can’t set up exactly the same styles that are available via Elementor element, unfortunately.
Regards
Rose Tyler
Support staff
May 20, 2022 at 08:53
Hello,
Let us know if any further assistance will be needed.
Thanks for contacting us.
1/ Yes, images of categories can’t be automatically associated with categories because of different ids on demo and your sites. Please select images manually, or delete demo caregories and create new own categories with new images.
2/ I can see the banner on your site, please clear cache and check one more time – https://prnt.sc/o_u02BK-j9Ms
I’ve enabled Elementor for static blocks, so if you need to edit the banner of Footer static blocks content, use Elementor there.
3/ It is recommended to re-save Theme Options after the import.
4/ Clear cache and check now.
5/ We’ve checked, and there is no such problem on our test site, after the import.
Let us know if any other assistance will be needed.
Regards
Rose Tyler
Support staff
May 20, 2022 at 07:51
You can edit the content of the Description area depending on your needs. Please try https://prnt.sc/VSATNL2PO_-e
