Woocommerce deactivation from xstore theme

This topic has 4 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Olga Barlow

  • Avatar: Asil Kuyumculuk
    Asil Kuyumculuk
    Participant
    May 20, 2022 at 17:00

    Hello,

    We want to deactive and delete woocommerce from the theme because we’re going to pause ecommerce option for our business for now.

    we tried to delete it but there is no option on dashboard.

    Can you help us please?

    Other question,

    if we delete it, may we still use theme’s other features? (we just want to set up a corporate website.)

    have a nice day

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 21, 2022 at 10:26

    Hello,

    Our WooCommerce folder in theme works only in case WooCommerce plugin is activated. If you want to stop ecommerce then just deactivate that plugin.
    You cannot remove the folder from the main theme just like you cannot modify files in our theme.

    Regards

    Avatar: Asil Kuyumculuk
    Asil Kuyumculuk
    Participant
    May 23, 2022 at 10:14

    Hello,

    We tried to deactivate it from the xstore dashboard but nothing happened. after we refresh the page it was still remain activated.

    before this we purged the cache too.

    finally woocommerce is active now.

    if you help us, we would be very appreciated.

    have a nice day

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 23, 2022 at 14:00

    Hello,

    I think you need to contact your hosting provider about this because option to disable plugin is missing even if our theme is deactivated and default WP theme is active https://recordit.co/pZrAlfCdoh
    So, probably you have some setting in your server that does not allow WooCommerce plugin deactivation and we can do nothing with this.

    Regards

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