Outdated copies of some WooCommerce template

This topic has 11 replies, 3 voices, and was last updated 1 year, 6 months ago ago by Rose Tyler

  • Avatar: Nick
    Nick
    Participant
    July 29, 2022 at 10:03

    What to do?

    Your theme (XStore Child) contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure they are compatible with the current version of WooCommerce. Recommendations to solve this:

    Update your theme to the latest version. If no update is available, please contact the theme author and ask about compatibility with the current WooCommerce version.
    If you’ve copied over a template file to make changes, you’ll need to copy the new version of the template and redo your changes.

    10 Answers
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 29, 2022 at 10:21

    Hello, @Nick,

    Are you using the latest version of the Parent Theme and Core Plugins?

    You don’t need to update the child theme but please update the XStore parent theme and Core plugin to the latest versions – http://prntscr.com/qrmeeb https://xstore.helpscoutdocs.com/article/63-theme-update
    This article will help you to update plugins – https://xstore.helpscoutdocs.com/article/37-plugins-update

    Regards 8Themes Team.

    Avatar: Nick
    Nick
    Participant
    July 29, 2022 at 11:05

    He Awais,

    Thank you for your reply.

    There’re no open updates for us to process…

    Hope to hear from u soon.

    Avatar: Nick
    Nick
    Participant
    July 29, 2022 at 11:13
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2022 at 12:08

    Hello,

    So you did changes in files of the child theme – https://www.8theme.com/topic/woocommerce-templates-not-compatible-utdated/

    Regards

    Avatar: Nick
    Nick
    Participant
    July 29, 2022 at 12:55

    He Rose,

    The only thing I can think of is that we use Yaymail for custom templates. But that shouldn’t have any effect on the woocommerce default templates right? They should have updated with the latest update…

    How to proceed now?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2022 at 14:47

    Hello,

    Could you provide URL and temporary wp-admin access?
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Nick
    Nick
    Participant
    August 1, 2022 at 07:29

    He Rose,

    Thank you for your reply.

    Due to security reasons we can’t give you access to our shop. Are there any steps we can take to solve this problem?

    Many thanks.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2022 at 08:52

    Hello @Nick,

    Yes, as was mentioned, you need to compare 2 files (from the parent theme and from the child theme with your changes) and add the missing code to your child theme file.
    https://text-compare.com/
    Please note that we are not responsible for custom changes that you do in the child theme.

    Regards

    Avatar: Nick
    Nick
    Participant
    August 1, 2022 at 09:23

    He Rose,

    Ok all clear, we will do that and make a backup first. This shouldn’t be to hard, just checking if we missed something else.

    Have a nice day.πŸ˜ƒ

    Gr. Nick

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2022 at 12:06

    Hello,

    Thanks for understanding. Have a nice day too!

    Regards

  • Viewing 11 results - 1 through 11 (of 11 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.