Return to previous page

Outdated copies of some WooCommerce template

This topic has 11 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

Nick

Participant

July 29, 2022 at 10:03

What to do?

Your theme (XStore Child) contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure they are compatible with the current version of WooCommerce. Recommendations to solve this:

Update your theme to the latest version. If no update is available, please contact the theme author and ask about compatibility with the current WooCommerce version.
If you’ve copied over a template file to make changes, you’ll need to copy the new version of the template and redo your changes.

#330663 Copied Theme version: 8.2.4 WooCommerce version: 6.0.1

10 Answers

Awais Ahmed

Participant

July 29, 2022 at 10:21

Hello, @Nick,

Are you using the latest version of the Parent Theme and Core Plugins?

You don’t need to update the child theme but please update the XStore parent theme and Core plugin to the latest versions – http://prntscr.com/qrmeeb https://xstore.helpscoutdocs.com/article/63-theme-update
This article will help you to update plugins – https://xstore.helpscoutdocs.com/article/37-plugins-update

Regards 8Themes Team.

#330665 Copied

Nick

Participant

July 29, 2022 at 11:05

He Awais,

Thank you for your reply.

There’re no open updates for us to process…

Hope to hear from u soon.

#330671 Copied

Nick

Participant

July 29, 2022 at 11:13

See image; https://ibb.co/TrdddGB

#330672 Copied

Rose Tyler

Support staff

July 29, 2022 at 12:08

Hello,

So you did changes in files of the child theme – https://www.8theme.com/topic/woocommerce-templates-not-compatible-utdated/

Regards

#330679 Copied

Nick

Participant

July 29, 2022 at 12:55

He Rose,

The only thing I can think of is that we use Yaymail for custom templates. But that shouldn’t have any effect on the woocommerce default templates right? They should have updated with the latest update…

How to proceed now?

#330682 Copied

Rose Tyler

Support staff

July 29, 2022 at 14:47

Hello,

Could you provide URL and temporary wp-admin access?
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#330689 Copied

Nick

Participant

August 1, 2022 at 07:29

He Rose,

Thank you for your reply.

Due to security reasons we can’t give you access to our shop. Are there any steps we can take to solve this problem?

Many thanks.

#330787 Copied

Rose Tyler

Support staff

August 1, 2022 at 08:52

Hello @Nick,

Yes, as was mentioned, you need to compare 2 files (from the parent theme and from the child theme with your changes) and add the missing code to your child theme file.
https://text-compare.com/
Please note that we are not responsible for custom changes that you do in the child theme.

Regards

#330797 Copied

Nick

Participant

August 1, 2022 at 09:23

He Rose,

Ok all clear, we will do that and make a backup first. This shouldn’t be to hard, just checking if we missed something else.

Have a nice day.😃

Gr. Nick

#330800 Copied

Rose Tyler

Support staff

August 1, 2022 at 12:06

Hello,

Thanks for understanding. Have a nice day too!

Regards

#330816 Copied
Tagged: friendly, outdated, templates, woocommerce, wordpress
Viewing 11 results - 1 through 11 (of 11 total)