Hello,
Delete or change this code in style.css of the child theme – https://prnt.sc/XnQylgmXDyNE
Regards
Hello,
Delete or change this code in style.css of the child theme – https://prnt.sc/XnQylgmXDyNE
Regards
Hello,
You’re welcome!
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads
Regards
Hello,
By default, there is no such option. But it can be done via changes in the child theme.
Provide us with temporary wp-admin and FTP access.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/cant-edit-footer-static-block-using-elementor/
Regards
Hello,
You’re welcome!
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads
Regards
Hello,
Download template .json file from this page – https://dropmefiles.com.ua/en/G865ZK
Activate the Single Product Builder, then go to Import/Export inside the builder and import the file.
Regards
Hello,
Please clear cache of browser and check the demo now.
If it is fine, the import will be changed also.
Regards
Hello,
Please provide FTP access also.
Regards
Hello,
Registration functionality comes from WooCommerce plugin – https://woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings Please check the settings of WooCommerce.
Regards
Hello,
Go to Pages > edit My account page > change the title of the page.
Regards
We answered – https://prnt.sc/QKSt5XKwaO1X (go to Loco translate > Themes > edit translation of the theme).
Doesn’t it work?
Regards
Hello,
Fixed. Please check now.
Don’t use brand slug for the brand attribute https://prnt.sc/ghG7tYchDzp8 because it conflicts with the Brands functionality. Use any other slug, for example https://prnt.sc/8H2BwRtwzky5
Regards
Hello,
Please provide a markup of the desired header content, then we will try to change your settings to achieve the desired result.
Regards
Hello,
try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
Let us know the results.
Regards
Hello @Denys,
Thanks for letting us know.
Have a nice day!
Regards
Hello,
Thanks for contacting us.
What screen size do you have?
Regards
Hello,
We would recommend you to contact WooCommerce support, because there is no additional setting for this from our theme side.
Regards
Hello,
You need to edit static blocks – https://prnt.sc/yZNz6nO-D69X > https://prnt.sc/36ZQwkZt-g5i https://prnt.sc/tl-ciHMQKVI0
Regards
Hello,
Thank you for sending us your accesses.
1/ https://prnt.sc/52aZ0C9gIM1A – What is wrong with the quick view?
2/ I can select variation – https://prnt.sc/LavHnO7_-DgO https://prnt.sc/wokaqMw_AOYT
3/ https://prnt.sc/_7dKPopuOHG- – single product page is fine.
4/ AMP plugin is activated. If you do not like the AMP view on mobile, just disable XStore AMP plugin. https://www.8theme.com/documentation/xstore/amp-plugin/
It looks like, you just need to clear cache of your browser and problems will disappear.
Regards
Hello,
Please provide URL of the mentioned page and temporary wp-admin access, so we can take a closer look.
Regards
Thanks for letting us know.
Please check if you have any errors in the browser console and check the server error log.
We waiting for wp-admin access still.
Regards
Hello,
Please provide FTP access also. I will pass this problem to our dev team.
If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
Try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
Let us know the result.
If the problem won’t be solved, provide temporary FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
Please read next articles – https://elementor.com/help/cant-edit-with-elementor/#blankwhite https://elementor.com/blog/wordpress-white-screen/
Regards
Hello,
check now please
The fix is in the same file but on another line of code 🙂 Also, it will be in next theme update
file path : et-core-plugin/templates/elementor/advanced-tabs.php
Regards
Hello,
1/ Edit Home page using Elementor > https://prnt.sc/sjSXRiRIVZbY
2/ Check now.
Theme Options > Speed optimization > Menu Dropdown Ajax Loading, Menu Dropdown Cache, Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources > Off. Activate mentioned options once all changes to the header/footer will be done.
We’ve enabled Elementor for static blocks – https://www.8theme.com/documentation/xstore/troubleshooting/cant-edit-footer-static-block-using-elementor/ Please go to Static blocks > edit Footer using Elementor.
Regards
Hello @Marek,
Thanks for the video, but we are unable to help without the ability to check the situation on your site more deeply. Because of this we 2 times ask you about temporary wp-admin access. Please provide mentioned access, you will be able to delete that account once the problem will be solved.
Before this, please do next tests:
1/ Try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
2/ How does it work when the default WC theme – Storefront is activated on your site?
It is important to check if the problem persists with the default theme to find out if it comes from the theme or from something else. Go to Appearance > Themes > install and activate the Storefront theme.
Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.
Regards
Hello,
We can’t log in. Please check.
Do you have 2 separate issues or it is 1? Please describe problems in more detail with screenshots.
Go to Theme Options > General > Mobile content optimization > Disable option.
Regards
Hello,
Simply find emoji in google search and copy & paste it like you may see for all other countries -> https://prnt.sc/lSQot3gM_atv
Example emoji -> https://emojipedia.org/flag-canada/
Regards
Hello,
Check the translation of the theme – https://prnt.sc/QKSt5XKwaO1X
You placed translation files into an incorrect folder with incorrect names – https://prnt.sc/IpcxSuj4Ze9z
To prevent losing translation after update, you need to move files into /wp-content/languages/themes/ folder, and rename to xstore-fr_FR.po, xstore-fr_FR.mo
https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
or do you want to change the styling of that test? Describe the desired result in more detail.
Regards