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Uploaded logo but it’s broken and does not display

This topic has 11 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

Sam

Participant

September 20, 2022 at 11:46

Hello

I have loaded the logo but the image is broken. How do I fix this?

Thanks

Please, contact administrator
for this information.

#334571 Copied Theme version: 8.3.3 WooCommerce version: 6.9.2

10 Answers

Rose Tyler

Support staff

September 20, 2022 at 12:05

Hello @Sam,

There is a Mixed content error, so re-upload the logo image into your media library and then re-select it in Theme Options, or contact your hosting provider about this Mixed content issue.

Regards

#334574 Copied

Sam

Participant

September 22, 2022 at 05:12

Hi

I am stuck on truing to figure out how to edit the text on the Ajax Product Tabs.

I have highlighted the text that I need to edit here:
https://paste.pics/f00dc6a0bf3f78afe602fbe520c7d98f

Look forward to your help.

Thanks

#334685 Copied

Sam

Participant

September 22, 2022 at 05:45

Also certain images uploaded on the backend is not reflected on the front.

Example – https://paste.pics/66662340e6498205a9f1250e6e391af4

I have also flushed the cache but still it doesn’t show the update images. The same with footer – I updated the footer block but it still shows the old information.

Please help.

#334689 Copied

Rose Tyler

Support staff

September 22, 2022 at 09:09

Hello,

1/ Edit Home page using Elementor > https://prnt.sc/sjSXRiRIVZbY
2/ Check now.
Theme Options > Speed optimization > Menu Dropdown Ajax Loading, Menu Dropdown Cache, Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources > Off. Activate mentioned options once all changes to the header/footer will be done.
We’ve enabled Elementor for static blocks – https://xstore.helpscoutdocs.com/article/142-cant-edit-footer-static-block-using-elementor Please go to Static blocks > edit Footer using Elementor.

Regards

#334721 Copied

Sam

Participant

September 22, 2022 at 12:20

Thank you – all the points are now sorted.

However, for some reason, I am unable to edit or change the banner on this section:
https://paste.pics/43f4835714d817834cb768c0e03fb0ca

I just cant see any options to change it.

Can you please check.

Thanks

#334750 Copied

Rose Tyler

Support staff

September 22, 2022 at 12:33

Hello,

You need to edit static blocks – https://prnt.sc/yZNz6nO-D69X > https://prnt.sc/36ZQwkZt-g5i https://prnt.sc/tl-ciHMQKVI0

Regards

#334752 Copied

Sam

Participant

September 22, 2022 at 13:18

Thank you for your help. Much appreciated.

#334762 Copied

Rose Tyler

Support staff

September 22, 2022 at 14:37

Hello,

You’re welcome!
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

Regards

#334775 Copied

Sam

Participant

September 22, 2022 at 14:45

I have just posted a nice review for you –

Great theme and absolutely fantastic prompt support. The best theme on Envato! Highly recommended.

Keep up the great work

#334778 Copied

Rose Tyler

Support staff

September 22, 2022 at 15:49

Hello,

Thank you so much for such a good review and for using our theme!

Best Regards

#334794 Copied
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Uploaded logo but it’s broken and does not display

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