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Variation Swatches Don’t Show in Single Product Page

This topic has 6 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

george kakamoukas

Participant

September 22, 2022 at 03:19

Hi there,
Unfortunately, while variation swatches work fine in shop, they dont show up in SINGLE PRODUCT PAGE.

I have not installed any plug in (like PRODUCT CONFIGURATOR) that may interfere with the theme swatches.

Please help

#334683 Copied Theme version: 8.3.3 WooCommerce version: 6.9.3

5 Answers

Rose Tyler

Support staff

September 22, 2022 at 07:50

Hello,

Thanks for using our theme.
Please provide temporary wp-admin access, so we can take a closer look at your settings.

Regards

#334711 Copied

george kakamoukas

Participant

September 22, 2022 at 10:28

I shared it in the private area

Please contact administrator
for this information.

#334737 Copied

Rose Tyler

Support staff

September 22, 2022 at 12:11

Hello,

Try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
Let us know the result.
If the problem won’t be solved, provide temporary FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#334746 Copied

george kakamoukas

Participant

September 23, 2022 at 11:33

Hi again,

I have deactivated all 3rd party plugins but the issue is still there. I have searched a bit in your forum and it seems that there are also other people having the same issue. I sent you the ftp credentials in order to fix the problem ASAP!!!

Please contact administrator
for this information.

#334880 Copied

Rose Tyler

Support staff

September 23, 2022 at 12:37

Hello,

Thanks for the reply.
The situation on your site is different from others.
I’ve created a new attribute – https://prnt.sc/P8MIyn15f7GR https://prnt.sc/-t2B07ctrMS- then I’ve created a new product – https://prnt.sc/aQXaYw016kaj Please check “test product” on your site https://prnt.sc/3VFOjwwmxudz
This new product works fine because was created according to our video tutorial – https://youtu.be/LgzC4iK-j6A
It means products/attributes on your site were created/imported with a mistake that is the reason for the problem.

Regards

#334890 Copied
Tagged: persuasive, seo friendly, show swatches, single-product page, variation swatches, woocommerce, wordpress themes
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