Good day. I’m having a problem with my blog pages. Record pages do not open

This topic has 7 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

  • Avatar: Denys
    Denys
    Participant
    September 22, 2022 at 07:34

    Good day. I’m having a problem with my blog pages. Record pages do not open

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 22, 2022 at 08:31

    Hello, @Denys,

    I have tested your site and it seems that the issue is not coming from our theme because when I check your issue with the default WordPress theme the behavior appears the same. I have recorded a video for you please watch it completely: https://streamable.com/5cw052 It seems that there must be a third-party plugin conflict issue or the issue is coming from the posts you have added on your site. Now, in order to solve your issue follow the below steps.

    1- First disable all the third-party plugins and activate the plugins which are coming with the theme package then check back to your site after clearing the browser cache, if your issue will resolve then activate the plugins one by one so that you will be able to know which plugin conflict and causes the issue.

    Note: By disabling third-party plugins, if still your issue will not be resolved then move forward to point number 2.

    2- First of all, Delete all the posts and their category from the admin Dashboard. After that navigate to the Dashboard >> Pages >> All Pages and then delete the blog page. Then add a new blog page and create new categories manually, and then add the posts manually and assign the categories on them. Once you have done this, go to the Dashboard >> Settings >> Readings and select the blog page of your site then check back to your issue after clearing the browser cache. Your issue will be resolved.

    Regards 8Themes Team.

    Avatar: Denys
    Denys
    Participant
    September 22, 2022 at 09:39

    how should I save records so that later it can be restored and not created anew? Disabling plugins didn’t fix the error.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 22, 2022 at 09:47

    Hello, @Denys,

    You can go to WP-Dashboard >> Tools >> Export and Export the Posts from there, and then you will be able to import it again from WP-Dashboard >> Tools >> Import.

    OR you can try with any plugin as well, which better meets your requirements.

    Regards 8Themes Team.

    Avatar: Denys
    Denys
    Participant
    September 22, 2022 at 10:07

    Everything has been removed, nothing has changed. Created a new record. and when opening a record, the page simply reloads. Entries are not added to the blog structure

    Avatar: Denys
    Denys
    Participant
    September 22, 2022 at 10:49

    Thanks, I found the cause of the error – it’s a permanent link in the settings. Already fixed it

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 22, 2022 at 12:46

    Hello @Denys,

    Thanks for letting us know.
    Have a nice day!

    Regards

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