Hello,

Please do next tests:
1/ Try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
2/ When the Email builder is disabled the problem with 2 emails persists?

When we register – only 1 mail is received – https://prnt.sc/PuzUzKZE3cCq (not from the Builder), so it seems you better understand the situation, so please do mentioned tests and let us know.

Regards

You’re welcome!

Regards

Hello,

Theme Options > General > Enable Classic Widgets Panel > On. Then go to Appearance > Widgets > Shop sidebar > add a default Price filter and check how it works.

Regards

Hello,

1/ Update the theme and Core to latest versions. https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
2/ Provide temporary wp-admin access via the Private Content area here.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
3/ What exactly emails are received by customer? Please describe the situation in more detail with screenshots.
You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here.

Regards

Hello,

Thanks for using XStore.
Please go to Theme Options > General > Mobile content optimization > Off. Clear cache of browser and check the result.
When you re-size the window, you need to re-load page also.

Regards

Hello,

Thanks for the reply. On the Home page the user should be selected also. Please check now – https://prnt.sc/QpLVwHUHSFgn > https://prnt.sc/QEUhBGWfGiLQ

Regards

Thanks for the reply.
For now, we see you still have cracked version of the theme installed on your site. Please, download the good one from Themeforest and upload it. Here you may find useful tutorials for you -> https://www.8theme.com/documentation/xstore/theme-installation/theme-installation/

Regards

Hello,

Please check the Private Content area

Regards

Hello,

Please check how it works with default WooCommerce theme – Storefront.
It is important to check if the problem persists with the default theme to find out if it comes from the theme or from something else. Go to Appearance > Themes > install and activate the Storefront theme. Then test and let us know the result.
Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.

Regards

Hello,

Please clear cache and check now.
(Static blocks > Instagram – marseille03 > edit using Elementor > Instagram element settings > select user).

Regards

Hello,

You need to select the user in the settings of the Instagram element. Please provide URL of your site and temporary wp-admin access, so we can guide you.

Regards

Hello,

Please read this article – https://www.8theme.com/documentation/xstore/xstore-features/progress-bar/

Regards

Hello,

Sorry, but your request is a bit unclear to me. Please describe the problem and the desired result in more detail.

Regards

Hello,

Sorry for the delay in answering. We would recommend you to contact support of WPML, because such things, as a rule, are independent of the theme.

Regards

Hello,

There is no such option, unfortunately. You can post your feature request here – https://www.8theme.com/taskboard/ , so our dev team read it.

Regards