Hello,

Thanks for contacting us.
Please do not update WooCommerce before the next theme update. It will be released soon.

Regards

Hello,

1/ Add the next code in Theme Options > Theme custom CSS:

.rtl .wpcf7 input[type="email"] {
    direction: rtl;
}

2/

.prefooter .wpcf7-form label.error {
    background-color: white;
    padding: 10px;
}

Regards

Hello,

There is no such option, unfortunately. You can post your feature request here – https://www.8theme.com/taskboard/ , so our dev team read it.

Regards

Hello,

Have you tried to contact support of WooCommerce plugin which mentioned in the text of the error?
We can see error that comes from child theme https://prnt.sc/NmuO2bkaxK7N . You need to check your custom changes there.

Regards

Hello,

1/ Provide URL of the page you mentioned, so we can take a closer look.
2/ Layout settings were updated, on the docs old screenshots are using, they will be replaced soon.

Regards

Hello,

Please provide FTP access.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

Theme Options > Header builder > Contacts element > delete elements and add them from scratch, here is an example of “Url For Field” for phone:
tel:+xxxxxxxxxx
for mail:
mailto:your_email

Regards

Hello,

I’ve passed this problem to our dev team. I will let you know once get an answer. Please be patient and do not change access.

Regards

Hello,

Enable Variation gallery via Theme Options > WooCommerce > Single Product Builder

Regards

Hello,

Thanks for contacting us.
1/ Try to disable “Advanced Layout” in XStore–>Theme Options–>WooCommerce(Shop)–>Cart/Checkout.
2/ Please provide temporary wp-admin access via the Private Content, so we can check the settings of the Header Builder on your site.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

Hello,

Thanks for the reply.
Sorry, but as was mentioned, theme can’t be compatible with all existing 3rd party plugins, from start. Only after request from our customers – https://www.8theme.com/taskboard/ , our dev team can do moves to add compatibility.
We are glad that you found the workaround.
If you have any other questions, please open up a new topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , we will do our best to be helpful.

Regards

Hello,

You’re welcome!
You need to edit “add ask product” static block, as we can see, you are doing this right now – https://prnt.sc/mV_VWntFHx6m
If you need our assistance, closer the editor and let us know.

Regards

Hello,

Provide URL of page with the problem and temporary wp-admin access via the Private Content area.

Regards

You need to find out which exactly plugin caused the problem (when all plugins are disabled, enable them one by one and check).
Then contact the support of that plugin.
Also, let us know the plugin name, we will check from our side also.

Note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Regards

Hello,

Sorry, but we do not give a guarantee (as other themes too) for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
We do not provide paid customization services. You can post the request about compatibility with a particular plugin here – https://www.8theme.com/taskboard/ , and our dev team will read it. If it takes votes from other customers, our dev team will add it in one of the next updates.
We hope for your understanding.

Regards