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I can’t change the license of my xstore theme

This topic has 5 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Carlos

Carlos

Participant

October 27, 2022 at 12:29

Good, I had a test license of your theme and I just bought one, then I can not remove the other to put the new one, because I give to remove theme license and does nothing.

I want to put the new license to be able to update and have support.

Thanks for your help.

Please, contact administrator
for this information.

#337438 Copied Theme version: 8.1.6 WooCommerce version: 7.0.0

4 Answers

Rose Tyler

Support staff

October 27, 2022 at 14:56

Hello,

Please check the Private Content area

Regards

Please contact administrator
for this information.

#337443 Copied

Carlos

Participant

October 27, 2022 at 15:21

I pass you the credentials and license key.

Please contact administrator
for this information.

#337445 Copied

Rose Tyler

Support staff

October 27, 2022 at 16:01

Thanks for the reply.
For now, we see you still have cracked version of the theme installed on your site. Please, download the good one from Themeforest and upload it. Here you may find useful tutorials for you -> https://xstore.helpscoutdocs.com/category/8-theme-installation

Regards

Please contact administrator
for this information.

#337446 Copied

Carlos

Participant

October 27, 2022 at 17:22

Ok, I uploaded the theme and I was able to change the license and I have already activated it.
It is already solved
Thanks

#337450 Copied
Tagged: change, customize, license, theme, woocommerce, wordpress, xstore
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I can’t change the license of my xstore theme

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