Hello @Jodhpur Store

BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information, please use the Private Content area.
We’ve edited your message and moved the temporary wp-admin access into the Private Content area.

Our theme has search by – https://prnt.sc/ZHY9F3SsoCxi

Regarding the specific search functionality you mentioned, we currently do not support this feature. We invite you to submit a request for its implementation at our task board here:
https://www.8theme.com/taskboard/

Additionally, for any custom requirements, you are welcome to contact our customization department through the following link:
https://www.8theme.com/account/#etheme_customization_panel

We appreciate your understanding and are here to assist with any other inquiries you might have.

Warm Regards,
The 8Theme Team

Hello, James,

Thank you for reaching out to us.

Please check this topic – https://www.8theme.com/topic/security-risk-high-xstore-core-5-4-5-reported-by-wp-engine-after-most-recent-xstore-theme-update/#post-426589

Best regards,
8Theme’s Team

Hello,

Thank you for getting in touch with us.

At the moment, you can make changes by navigating to Theme Options > Blog > Blog Layout and Single Post.

In case you want to use Elementor for the layout of the mentioned pages, go to XStore Builders > Posts archive builder / Single post builder > Add new template.
For single posts, there are pre-built templates – https://prnt.sc/dUr5mE6FzH5J which can be imported https://prnt.sc/1mDmd3QBFObj

Warm Regards,
The 8Theme Team

Hello,

By default, there is no such option available. However, it is possible that a WooCommerce plugin might provide a suitable solution for your needs – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your query.

Could you please test if the same issue occurs when using a default theme, such as Storefront?
Typically, such issues are not related to the theme itself, but we would like to confirm.

Best regards,
8Theme’s Team

Hello, Abdul Moiz,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

Regarding your inquiry, everything functions correctly when the OneClick Chat to Order plugin is disabled. The block mentioned in your question appears to have been created using a third-party plugin. Therefore, we recommend reaching out to the support team of that specific plugin for further assistance.

Thank you for your understanding.

Warm Regards,
The 8Theme Team

Hello,

We’ve enabled the Lightbox – https://prnt.sc/2I8ETHVUEyPQ
Please clear cache and check how it works now https://gyazo.com/2040ef59a91f0865c589c50ee92343b9

Best regards,
8Theme’s Team

Hello, WinWithWeb,

Private Content

Best Regards,
8Theme’s Team

Hello, Tamara,

You’re welcome!

https://prnt.sc/GDLhrgNdyaGR because of https://prnt.sc/n2J9H7UV8Tjn
– https://www.8theme.com/documentation/xstore/plugins/wishlist/

Best regards,
8Theme’s Team

Hello, Marios D.,

Thank you for reaching out to us.

Please try to apply the next solution: Woocommerce > Status > Tools > Brands transients > Clear, then Regenerate the product attributes lookup table and clear WooCommerce transients.

Could you provide temporary wp-admin access? We will check what other can be done to help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

Hello, WinWithWeb,

We kindly ask you to fulfill the request we previously made.

1/ Please enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction and what needs to be fixed.

2/ Set an administrator role for the user you created for us. We can’t access your site Dashboard right now.

3/ Provide FTP access – for FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type.
If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, Abdul Moiz,

Thank you for reaching out to us.

To assist you more effectively, could you kindly provide some screenshots to help us better understand your request?

We appreciate your cooperation and look forward to your response.

Best regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

Upon reviewing the error log, we identified the following errors – https://prnt.sc/XYmqT-LlgWi_
To resolve this matter, we kindly ask that you contact your hosting provider and request their assistance in addressing this issue. Once it is resolved, please let us know.

Best Regards,
8Theme’s Team

Hello, Alyan,

Thank you for reaching out to us.

To assist you more effectively, could you kindly provide a video to help us better understand your request?
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

Additionally, provide us with URLs of pages and temporary wp-admin and FTP access.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

Hello, Elaine,

Thank you for reaching out to us with your inquiry.

Could you kindly provide more details regarding your request? This will help us assist you more effectively.

Best regards,
8Theme’s Team