Hello,
Thanks for using our theme.
You can activate it now.
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Hello,
Thanks for using our theme.
You can activate it now.
Regards
1/ Please contact your hosting provider and ask for assistance.
2/ Provide us with FTP access.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.
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Hello,
Please solve the Internal server error first,and let us know
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Hello,
We have added the next custom code to your child-theme/functions.php – https://prnt.sc/x_JbiE4a0Htt
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Hello,
Please check now.
Also, provide us with the URL of where you test it.
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Hello,
The HyperText Transfer Protocol (HTTP) 503 Service Unavailable server error response code indicates that the server is not ready to handle the request.
Common causes are a server that is down for maintenance or that is overloaded.
Please read this article: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/503#:~:text=The%20HyperText%20Transfer%20Protocol%20(HTTP,maintenance%20or%20that%20is%20overloaded.
Contact your hosting provider and ask about assistance from their side.
“How could I remove the Wishlist icon (and functionality) from each category page thumbnail? I would like to leave it only on products as I have indicated above.” – it requests additional customization in files, provide us with FTP access, and we will check what can be done to help you.
We need FTP access.
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Hello,
1/ We uploaded for you next file from xstore/woocommerce/single-product/product-image.php to xstore-child/woocommerce/single-product/product-image.php
2/ here is the code we added in (xstore-child/woocommerce/single-product/product-image.php) -> https://prnt.sc/X9UhynR5QlaO
3/ Also we uploaded for you default woocommerce file with new name -> product-image-default.php (xstore-child/woocommerce/single-product/product-image-default.php) which will be loaded in cases the product type is ‘gift-card’
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Hello,
In this case, add next code in your child-theme/functions.php
add_filter( 'etheme_breadcrumbs_shop_step', '__return_false', 999);
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Hello,
Try to add the next code in Theme Options > Theme custom CSS > Desktop:
.header-wrapper .et_b_header-menu .menu .menu-item-has-children .nav-sublist-dropdown {
overflow: auto;
overflow-x: hidden;
max-height: 80vh;
}
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Hello,
Provide URLs of pages and temporary wp-admin access.
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Hello,
There is no such possibility, by default, but you can post the request here – https://www.8theme.com/taskboard/ , so our dev team read it.
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Hello,
There is no such possibility for the Product Categories widget, but you can try to contact the support of WooCommerce.
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Hello,
You need to translate the theme and plugins. About Checkout, translate strings for WooCommerce plugin.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share links here.
1/ “About Author” – it is translated – https://prnt.sc/bWqB2j2EWBD9
2/ Provide FTP access, we will check the situation with “Reviews” more deeply.
3/ Header Builder > Search > Platzhaltertext
4/ Header Builder > Cart > Mini-Cart Promo-Nachricht
5/ This text comes from Mailpoet plugin
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Hello,
Was the page created using Elementor? Edit the page using Elementor > change anything and Save.
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Hello,
Yes, mega menus were created using static blocks and can be edited via Dashboard > Static blocks.
Here is the video – https://youtu.be/7QluEYxznKs , but in your case, it will be Elementor editor, not WPBakery.
You can import demo sections, go to static blocks > click on create new > edit it using Elementor > click on Studio icon https://prnt.sc/vyORpIpRpsIV > filter to find mega menus then insert it https://gyazo.com/2046dc2e98b5e45a99a57dafac94aea3 and edit depends on your needs.
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Hello,
Single Product Builder > Add to cart > Button Background Color (Hover)
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Go to Settings > Permalinks > try to change settings and check the Breadcrumbs then.
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We are glad that you sorted it out.
Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
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Hello,
Go to Theme options > WooCommerce > Single Product builder > check titles of elements and their content.
To be able to edit this – https://gyazo.com/efc96a6189a7ffffd7e1734185e30107 , go to Dashboard > Products > edit product or create a product from scratch as described in WooCommerce documentation https://woocommerce.com/document/managing-products/#adding-a-product
https://prnt.sc/jvIQ3h1pvhyE – go to Dashboard > Static blocks > edit “Custom Single Product sidebar – niche-market02” static block using Elementor.
https://prnt.sc/jkY0J8-sOsD8 – go to Appearance > Widgets > check the content of the Single product page sidebar.
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Hello,
I’ve checked and saved the translation without the problem – https://gyazo.com/ec5a83309232282324ff34a7530c6ceb Try to use another browser, for example, Chrome.
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Hello,
Theme Options > General > Enable Classic Widgets Panel > On. Then go to Appearance > Widgets > Header banner area
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Hello,
Header Builder > Main header > try to set Background Size > Cover.
You can use that image, but we would recommend changing format from .png to .jpg and optimizing it – https://tinypng.com/
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Hello,
Could you please record a video of the problem?
Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
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Hello,
Another specialist will get back to you after a detailed review. Please be patient and do not change access.
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Hello,
Please check now. I’ve changed settings in Theme Options > Header Builder > My account > Select The Menu
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Hello,
Theme Options > Header builder > Contacts element > delete elements and add them from scratch, here is an example of “Url For Field” for phone:
tel:+xxxxxxxxxx
for mail:
mailto:your_email
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Hello,
You’re welcome!
There is XStore studio, which allows the import of content/sections from different demo versions, for example, edit a page using Elementor > click on Studio icon https://prnt.sc/_XOR1df6e3Ic > find the desired block https://prnt.sc/AuzbGwhdZMSg and import it https://prnt.sc/zKzFQqH8QuFZ > then edit content depends on your needs.
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Hello,
Could you provide temporary wp-admin access?
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Hello,
Could you provide URL from 1 of your sites where the contact form is added?
Also, provide temporary wp-admin access, so we can take a closer look.
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Hello,
Please edit any page using Elementor page builder > go to Site settings > Lightbox > Image Lightbox > disable.
Let us know the result.
Regards