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My Account page is not correctly showing on mobile & desktop

This topic has 8 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

Abdul Rehman

Participant

February 10, 2023 at 07:07

Hello, Sign in page, My account page is not working correctly. Please check https://imgur.com/a/GawAAy0

#346580 Copied Theme version: 9.0.3

7 Answers

Tony Rodriguez

Support staff

February 10, 2023 at 07:25

Hello Abdul Rehman,

In order to resolve your issue, please navigate to the Dashboard > WooCommerce > Settings > Accounts & Privacy and ensure that you have enabled the option to create an account on the “My Account” page. Please refer to the image provided: https://postimg.cc/c6fHbcWJ.

Best Regards,
8Theme’s Team

#346583 Copied

Abdul Rehman

Participant

February 10, 2023 at 09:00

I shared both check the difference, My account title is missing https://postimg.cc/TLYJkX3N

#346588 Copied

Tony Rodriguez

Support staff

February 10, 2023 at 09:31

Hello Abdul Rehman,

We kindly ask that you navigate to Dashboard > Pages > All Pages > Edit My Account page and add a title to the page as per your requirements.

For your reference, please see the images provided at the following links: https://postimg.cc/G4y1JdnF , https://postimg.cc/VSmHr8fL

We thank you for your cooperation.

Best Regards,
8Theme’s Team

#346594 Copied

Abdul Rehman

Participant

February 10, 2023 at 10:12

Hello, I can see MY Account title when edit. But when i open My Account page in incognito tab there is no title. https://postimg.cc/ns31bnTm

#346597 Copied

Rose Tyler

Support staff

February 10, 2023 at 11:44

Hello Abdul Rehman,

Please check now.

Best Regards,
8Themes Team

#346602 Copied

Abdul Rehman

Participant

February 11, 2023 at 05:39

Now its ok. How did you solve? Because the same issue is with about us, contact us, and categories not showing the titles.

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Tony Rodriguez

Support staff

February 11, 2023 at 09:58

Hello, Abdul Rehman,

We are pleased to inform you that your issue has been resolved. Please clear your browser cache and revisit your site to confirm the changes.

We have edited the page “8Theme Layout Options” and set the Breadcrumbs Style to empty, then published the changes.

For your reference, please see the images provided at the following links: https://postimg.cc/2bnR3w3f, https://postimg.cc/64wsZvG4, https://postimg.cc/bdjdgVxk, https://postimg.cc/fkZTmtsv.

We thank you for your patience and look forward to your continued satisfaction.

Best regards,
8Theme’s Team

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Tagged: best selling, desktop, mobile, my account, themes, woocommerce
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