Wishlist space bug page – autentiquei site

This topic has 4 replies, 3 voices, and was last updated 1 years, 5 months ago ago by Tony Rodriguez

  • Avatar: Juliana
    Juliana
    Participant
    February 9, 2023 at 16:13

    Hi, in my Wishlist page, its happened a space bug, when I add a product.
    Im going add a pic to see and I created a user to login

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2023 at 16:17

    Hello, Juliana

    Please provide correct wp-admin access – https://prnt.sc/6N1jgrojXo5d

    Also, record a video of the problem, please.

    Kind Regards,
    8theme team

    Avatar: Juliana
    Juliana
    Participant
    February 9, 2023 at 22:31

    You will see when u get in the page, there are too space in the name of the product, and the share link is also not showing the icon.

    https://autentiquei.com/wishlist/

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 10, 2023 at 06:34

    Hello Juliana,

    We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization, so that we can check and assist you accordingly.

    Please note that you should take a complete backup of your site first.

    Best Regards,
    8Theme’s Team

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