Hello, Cristina,

1/ It is because the Ajax add to cart option was disabled, to make the adding to can work even when the YITH WooCommerce Product Add-ons & Extra Options Premium plugin is activated.
You can enable the Ajax add to cart option via Theme Options WooComerce > Single product page > Diseño de un solo producto, if you decide to disable the WooCommerce Product Add-ons plugin or in case the authors of the plugin find another solution.

2/ Go to Theme options > Header Builder > Cart > Número De Productos En Mini-Carrito change 3 to the desired value.

Kind Regards,
8theme team

Hello, Steve.li.vt,

We apologize for the delay in responding.

Please do the next test – change all code in your child theme/style.css to

.swiper-container.swiper-control-bottom.second-initialized li.thumbnail-item.active-thumbnail {
  border: blue solid 5px;
}

and check how the border on the last thumbnail in the gallery works. You will get a blue border that appears after 1 click.
It means that the problem is caused by your custom styles, as was already mentioned.

We strive to provide excellent service to our customers, but please be advised that we are not responsible for custom code in your child theme.

Kind Regards,
8theme team

Hello, ProdbyDaan,

Try to add the next code in Theme options > Theme custom CSS:

.woocommerce-table--order-details .wc-item-meta li {
    line-height: 2em;
    font-size: .95em;
}
.woocommerce-table--order-details .wc-item-meta {
    margin-bottom: 0px;
    margin-top: 5px;
}

Kind Regards,
8theme team

Hello, Vitco,

We can’t access your site, unfortunately, still.

Please download patcher.php file by a link from the Private Content area, and re-upload it via FTP into xstore/framework/ folder.

Kind Regards,
8theme team

Hello, Derrick,

It seems the problem is related to PHP version on your site https://prnt.sc/MAaIBtoWxo9d Please downgrade it to 7.x. The hosting provider can help you with this.

Kind Regards,
8theme team

Hello, Cristina,

Thank you for the reply.

We’ve disabled “AJAX Agregar Al Carrito Para Productos Simples Y Variables” via Theme Options > WooComerce > Single product page > Diseño de un solo producto.
The product can be added to the cart now – https://prnt.sc/iDPCXXN72Ofg

There is a js error from YITH WooCommerce Product Add-ons & Extra Options Premium plugin, please check the screenshot in the Private Content area. We would recommend you contact the support team of this plugin.

Kind Regards,
8theme team

Hello, Plengsak,

Thank you for contacting us and for using XStore.

Registration functionality comes from WooCommerce plugin, so read this article, please – https://woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Vitco,

Thank you for contacting us and for using XStore.

We can’t open your site – https://prnt.sc/qtV4meZudNaC Please check.

Also, provide temporary wp-admin and FTP access, so our dev team can check the situation with patcher.php more deeply on your site. We do not have this problem on our test site.

Kind Regards,
8theme team

Hello, Ramvidal,

Thank you for the reply.

1/ It appears that this is not a feature of the default WooCommerce functionality. You may need to use an additional plugin to achieve this. You can search for plugins yourself, or contact WooCommerce support for advice – https://wordpress.org/support/plugin/woocommerce/

2/ Single Product Builder > Tabs > you can enable/disable tabs.

We hope this information is helpful.

Kind Regards,
8theme team

Hello,

Thanks for FTP access, but we can’t connect:

Error:        	Connection timed out after 20 seconds of inactivity
Error:        	Failed to retrieve directory listing

Please try to connect to FTP using FileZilla by yourself.
Is there a restriction by IP or something else?

Kind Regards,
8theme team

Hello, Ramvidal,

Thank you for choosing XStore as your WooCommerce WordPress theme.

This page https://xstore.8theme.com/ is custom created by our devs, just for this Preview page.

Kind Regards,
8theme team

Hello, Steven Tay,

Please change the code to:

.woocommerce-account .wcfmmp_become_vendor_link a, 
.woocommerce-form-register .wcfmmp_become_vendor_link a {
    font-size: 20px !important;
    color: #fff !important;
}
.woocommerce-account .wcfmmp_become_vendor_link,
.woocommerce-form-register .wcfmmp_become_vendor_link {
    background-color: #000 !important;
    border: 1px solid #000 !important;
    border-radius: 20px !important;
    padding-top: 5px !important;
    padding-bottom: 5px !important;
    text-align: center !important;
}

Kind Regards,
8theme team

Hello, David Henry,

Thank you for the report.

Our development team is currently working on this issue. We will do our utmost to resolve it as soon as possible, but it may take a few days.

We apologize for any inconvenience this may have caused. We kindly ask for your patience.

Kind Regards,
8theme team

Hello, Uguranlar,

You can create a custom header for a particular page, to do this please go to Theme Options > Header Builder > Multiple headers.
https://youtu.be/BpeXfzNwkOc

This is a static block https://prnt.sc/JwjO0Tz66Ph9 , which is set as a Shop banner (Theme options > WooCommerce > Shop > Shop page layout) , so you can edit the content of it using Elementor (Dashboard > Static blocks).

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Marta,

You will not lose your code after updating the theme, no matter which of the three places it is in. However, we still recommend making a backup before updating – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Kind Regards,
8theme team