Hello, Jeroen,

Thank you for the reply.

We do not see any problem with the font. Please provide screenshots, and let us know what browser you use.
You can use screenshot tools such as Lightshot or Gyazo and share the links here. Alternatively, you can use a file-sharing service such as WeTransfer https://wetransfer.com/.

We look forward to hearing from you.

Kind Regards,
8theme team

Hello, Trambussen,

Thank you for getting in touch with us.

We recommend trying the Duplicator plugin if you are looking to migrate/copy your site.

Also, check this topic – https://www.8theme.com/topic/is-there-any-way-to-migrate-the-site-to-elementor-without-losing-data/

Kind Regards,
8theme team

Hello, Clau8826,

Thank you for getting in touch with us.
We apologize for any inconvenience this may have caused. The issue will be resolved in the next theme update. If you would like to receive the fix sooner, please refer to the Private Content area.

Kind Regards,
8theme team

Hello, Aoleta,

Thank you for getting in touch with us.

We kindly request that you provide us with temporary wp-admin access so that we can take a closer look at your settings.

Kind Regards,
8theme team

Hello @mirsad,

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

Best Regards,
8Theme’s Team

Hello, Cristina,

We suggest that you reach out to the support team of the PayPal plugin.

Kind Regards,
8theme team

Hello, Gewoonbovenaan,

Unfortunately, we are unable to fulfill your request and fix the bug as it is related to the verification of scripts in the plugin’s start-up process, which is very difficult to locate. We recommend that you simply hide the “Add all products to cart” button with custom styles:

.form-actions .add-all-products {
    display: none;
}

1/ In this case, you can keep the plugins activated.
2/ When a customer decides to purchase a product from the wishlist, it will either be transferred to the single product page if the Price by Formula Calculator for WooCommerce plugin is enabled (as it works with the shop) or it will be purchased directly if the plugin is disabled.

Kind Regards,
8theme team

Hello, WebsiteDude,

Thank you for contacting us.

This will be fixed in the next update.

Provide us with temporary FTP access, or remove
unset( $mob_menu_element_options );
from functions.php file by yourself.

Thank you for your cooperation.

Kind Regards,
8theme team

Hello,

We’ve uploaded the fix on your site.

But there is the next situation: Even the maximum size images of the variations are smaller than required for correct zoom.
An example of a featured image that is possible for the zoom effect is attached – https://b2b-objektwaesche.de/wp-content/uploads/2023/01/20200219_DENA_Productshoot-Sonsbeek-11-copy.jpg
VS
blue color variation image https://b2b-objektwaesche.de/wp-content/uploads/2023/01/E-dena-dena-www-dena-textile-com-uploads-webshop-dena_cocktailtable-covers-samba-d1-origineel_1334572791-jpg.jpg
You need to upload images for variations in big dimensions.

Kind Regards,
8theme team

Hello, Eternity,

Thank you for the reply.
You can use the next custom CSS code (Theme Options > Theme custom CSS > Desktop):

.single-post .container {
    max-width: 900px !important;
}

Kind Regards,
8theme team

Hello, Eternity,

Please check the Private Content

Kind Regards,
8theme team

Hello @gifts,

We regret to inform you that you have not followed our recommendations.

We do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

As the issue is caused by the WooCommerce TM Extra Product Options plugin, we suggest that you contact the support team of the plugin for further assistance.
We thank you for your understanding and wish you the best.

Kind Regards,
8theme team

Hello, Wade Yang,

Please check email settings in: WooCommerce > Settings > Emails > Email sender options, Dashboard > Settings > General > Administration Email Address.

Kind Regards,
8theme team

Hello, Cristina,

1/ It is because the Ajax add to cart option was disabled, to make the adding to can work even when the YITH WooCommerce Product Add-ons & Extra Options Premium plugin is activated.
You can enable the Ajax add to cart option via Theme Options WooComerce > Single product page > Diseño de un solo producto, if you decide to disable the WooCommerce Product Add-ons plugin or in case the authors of the plugin find another solution.

2/ Go to Theme options > Header Builder > Cart > Número De Productos En Mini-Carrito change 3 to the desired value.

Kind Regards,
8theme team

Hello, Steve.li.vt,

We apologize for the delay in responding.

Please do the next test – change all code in your child theme/style.css to

.swiper-container.swiper-control-bottom.second-initialized li.thumbnail-item.active-thumbnail {
  border: blue solid 5px;
}

and check how the border on the last thumbnail in the gallery works. You will get a blue border that appears after 1 click.
It means that the problem is caused by your custom styles, as was already mentioned.

We strive to provide excellent service to our customers, but please be advised that we are not responsible for custom code in your child theme.

Kind Regards,
8theme team