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Topic: php error - by vitco - on WordPress WooCommerce support

vitco

Participant

March 20, 2023 3:19 pm

website show php error
Site URL: hidden
Theme version: 9.0.5

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Rose Tyler

Support staff

March 20, 2023 3:52 pm

Hello, Vitco,

Thank you for contacting us and for using XStore.

We can’t open your site – https://prnt.sc/qtV4meZudNaC Please check.

Also, provide temporary wp-admin and FTP access, so our dev team can check the situation with patcher.php more deeply on your site. We do not have this problem on our test site.

Kind Regards,
8theme team

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vitco

Participant

March 20, 2023 4:02 pm

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Rose Tyler

Support staff

March 20, 2023 5:24 pm

Hello, Vitco,

We can’t access your site, unfortunately, still.

Please download patcher.php file by a link from the Private Content area, and re-upload it via FTP into xstore/framework/ folder.

Kind Regards,
8theme team

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vitco

Participant

March 21, 2023 2:26 pm

HI thank you reply

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Rose Tyler

Support staff

March 21, 2023 4:46 pm

Hello, Vitco,

Private Content

Kind Regards,
8theme team

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support staff only.

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