Hello, Webpars,

Thank you for getting in touch with us.

Please describe your request in more detail, provide an example.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, Roteck,

Thank you for contacting us and for using XStore.

Please go to Multiple headers and delete the custom header or change conditions, because the custom header is used for all pages – https://prnt.sc/WKDjm6p75Xtr

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Catholicans,

Theme options > Header Builder > Cart > Mobile > Show Quantity Input For Products > On.

Kind Regards,
8theme team

Hello, Rajeshsangwan,

Thank you for access.
We’ve checked your Home page from mobile, Amp and Core plugins are activated, but we do not see any problem. Please watch video by link in the Private Content area.
Please let us know on which page we can see the problem.

Kind Regards,
8theme team

Hello, Catholicans,

Thank you for your response.

It can be done using custom CSS code, for example:

.swiper-entry:not(.swipers-couple-wrapper) .swiper-wrapper {
    cursor: default;
}

We hope this information is helpful.

Kind Regards,
8theme team

Dear, PR,

Yes, please try to do this as described above.
Let us know if any further assistance will be needed from our side.

Kind Regards,
8theme team

Hello, WebsiteDude,

We apologize for the delay in responding.

Thank you for your request, it was added to our task list, developers team will consider and implement it in one of the incoming updates.

You may use the Custom Font feature from the Elementor Pro plugin, but currently, via Theme Options it is really unclear which fond was loaded locally from Elementor Pro settings, but it is a bit more clear for https://prnt.sc/LrzDeFgQpoDf > https://prnt.sc/NLDu098BaK3D (custom font is first under Standard fonts).

“what happens if when building the site – we choose a weight that is not locally stored? Does this cause issues?” – nothings will happen, no issue, no effect of nonexisting weight for the font.

You may read this article about “default browser font-family” → https://granneman.com/webdev/coding/css/fonts-and-formatting/web-browser-font-defaults

Best Regards,
8Theme’s Team

Hello, Webpat,

Thank you for getting in touch with us.

Please provide URL of page where you want to change and a screenshot of what exactly.

By default, the Breadcrumbs content is not shown on the Home page. On your site, the Shop page is selected as Home. Do you want to show breadcrumbs on this page?

Kind Regards,
8theme team

Hello, Baisley,

Thank you for contacting us and for using XStore.

Private Content.

You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready images there and provide us with URLs.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

Hello, Catholicans,

Thank you for choosing XStore as your WooCommerce WordPress theme.

As we can see, there is margin-top: -40px for the Main header. Please check and change it.

Kind Regards,
8theme team

Hello, Yanivfel,

Thank you for getting in touch with us.

If you would like to pursue paid customization services, we recommend submitting a customization request to the WPKraken team.

Best Regards,
8Theme’s Team

Hello, Creativesite,

Thank you! Glad you are satisfied with our theme 🙂

Kind Regards,
8theme team

Hello, Webpat,

Thank you for your response.

Did you try to do these changes > Save > and check the result on frontend?
As we can see, you are editing the Footer static block right now.

Let us know if any further assistance is needed.

Kind Regards,
8theme team

Hello, Glenn Birmingham,

Thank you for getting in touch with us.

Please provide URL of your site, temporary wp-admin, and FTP access, so we can check the situation more deeply.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, Mady,

Please watch the video from the Private content area, which shows that we can’t log in to your site. There is a redirect and in the result, not /wp-admin/ page is opened.

About your products, tabs are closed by default, so the height of the section doesn’t allow the scroll, there are 2 ways:
– open first tab by default
– disable the sticky option.

If you have any additional questions or concerns, please do not hesitate to reach out to us.

Kind Regards,
8theme team