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Translations lost after upgrading Xstore theme.

This topic has 2 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

Inesita

Participant

April 24, 2023 at 14:00

Hi,
the translations that I had done for the shopping cart got lost after updating the Theme. Is there a way to recover what I already translated and configure it in a way that it don’t get overwritten in the future?
Thanks,
Inés

Please, contact administrator
for this information.

#354359 Copied Theme version: 9.1.2 WooCommerce version: 7.6

1 Answer

Rose Tyler

Support staff

April 24, 2023 at 14:32

Hello, Inesita,

Thank you for contacting us and for using XStore.

Did you do a backup before the update?

Translation files of the theme should be placed in /wp-content/languages/themes/ folder,
plugins, like Core plugin, in /wp-content/languages/plugins folder,
with correct names, for example, for XStore theme: xstore-ca.po, and xstore-core-ca.po for XStore Core plugin, then you will not lose translation after the update – https://xstore.helpscoutdocs.com/article/30-base-theme-translation
We would recommend doing a backup of all the files before any update.
Also, after every update, you need to synchronize translation – https://xstore.helpscoutdocs.com/article/103-translation-files-update Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality.

Kind Regards,
8theme team

#354361 Copied
Tagged: lost, themes, translations, upgrading, woocommerce, wordpress, xstore
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Translations lost after upgrading Xstore theme.

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