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Icons on furniture theme are not moving (as in demo theme) but static also footer background

This topic has 16 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Rose Tyler

Ravinder

Participant

May 12, 2023 at 08:04

Hi Xthemes just bought your theme yesterday a couple of questions.

1. On the homepage below image on the furniture theme there are icons (fastest shipping, 100% payment etc) on demo theme they bounce up and down but on mine they are static can you fix please.

2. Near the bottom of the homepage there is an issue –

a. in the footer the heading ‘Have a Question’ is blue and out of sync (but ok on back end) not as in demo also the wallpaper background pattern in footer doesn’t appear on live page but only in wordpress backend when on elementor.

Please, contact administrator
for this information.

#356442 Copied Theme version: .9.1.4 WooCommerce version: 7.7.0

15 Answers

Rose Tyler

Support staff

May 12, 2023 at 08:51

Hello, Ravinder,

Thank you for contacting us and for using XStore.

1/ Demo uses Little icons, but this type of icons can’t be imported, so they were replaced by images.
You can select Little type in settings of the element – https://prnt.sc/hR7mwTLQ8C6s , and then upload icon file https://prnt.sc/IWqUj7B8lpzR

2/ Please check the content of Footer now https://prnt.sc/6Ekgr3KCHy8H > https://prnt.sc/gQJTlv2nkADH

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#356450 Copied

Ravinder

Participant

May 12, 2023 at 22:09

Hi Rose and team thanks for the help, but I have a couple of questions –

1. Which plugin or can your theme do the following –

A product filter that is different for each category meaning it only displays the relevant filters for that category and not everything, meaning – all filters for all categories all lumped in one huge list a customer has to scroll down regardless of what category shop page he or she is searching e.g.

category shop page for – Drinks

Drinks –

Cans
500ml Boottles
2l Bottles

Category shop page for – Chocolate

Chocolate –

Cadburys
Nestle
Mars

If your theme does not have it built in which plugin does this please.

2. Is Nitropack safe to use with this theme?

#356518 Copied

Rose Tyler

Support staff

May 14, 2023 at 07:49

Hello, Ravinder,

Thank you for your response.

1/ Our theme or WooCommerce plugin does not have filter by category widget. There is only Product categories list widget.
If you need to filter by categories you need to look for a third-party filter plugin that has such a filter widget. We did not test such plugins with our theme officially, so can’t give you a solid recommendation. You may contact the support of WooCommerce to get advice – https://wordpress.org/support/plugin/woocommerce/
Or submit your request here – https://www.8theme.com/taskboard/, and our dev team will analyze how many people need this also and if there is the possibility to do this.

2/ We know that some of our customers use this plugin.
Note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Kind Regards,
8theme team

#356577 Copied

Ravinder

Participant

May 14, 2023 at 08:32

Hi Rose thanks for the reply, I have another question.

Q. If you go to my website, you will see that my logo is not very big I tried changing some of the parameters in ‘Build a Header’ but the logo itself never get any bigger.

The logo is too small

Also in mobile view it sits on the bottom line rather than the middle.

Could you fix please.

Thanks

Ravinder

#356583 Copied

Ravinder

Participant

May 14, 2023 at 09:23

Hi Rose sorry another question –

q. I have added a slider on homepage but can you tell me what are the dimensions my templates (using canva) need to be in px so they fit perfectly in this slider

Thanks

Ravinder

Please contact administrator
for this information.

#356592 Copied

Rose Tyler

Support staff

May 14, 2023 at 10:48

Hello, Ravinder,

Thank you for your response.

Private Content area.

Kind Regards,
8theme team

Please contact administrator
for this information.

#356599 Copied

Ravinder

Participant

May 14, 2023 at 22:00

Hi Rose thanks for your previous response – I have another question

q. Why is there no option for a customer signup page – when you click ‘SIGNIN’ in the top bar it assumes you are already a customer – no option to signup

#356620 Copied

Ravinder

Participant

May 14, 2023 at 22:03

Hi Rose also forgot to ask – on the sliders – is it possible to put the button in a position of my choosing rather than the one standard location.

#356621 Copied

Rose Tyler

Support staff

May 15, 2023 at 10:32

Hello, Ravinder,

Thank you for your response.

1/ Please check how it works on our demos. Registration functionality comes from WooCommerce plugin, so read this article, please – https://woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings

2/ You can configure the position of slider content (including the button) via these settings – https://prnt.sc/2m3dqbrt4GOa
There is no custom button position, unfortunately.

Kind Regards,
8theme team

#356705 Copied

Ravinder

Participant

May 16, 2023 at 16:05

Hi Rose – I have 2 questions –

1. Can you alter images in sliders so they fit in the sliders on mobile view?

2. I applied 2 patches in your patches section then purged all cache (using cloudways BREEZE plugin) also cleared cache using OBJECT CACHE PRO but when I went back to patches the same 2 patches were there again as if I had not updated them so I ‘applied all patches’ again and followed procedure above but they still are on the list as if I have not updated?

#356910 Copied

Rose Tyler

Support staff

May 17, 2023 at 08:57

Hello, Ravinder,

Thank you for your response.

1/ You can edit these 2 options to achieve the desired result – https://prnt.sc/Ao4qTjYze7VI

2/ Please go to XStore > Patcher > click on Refresh patches, then Apply all patches and click on Refresh patches one more time.

Kind Regards,
8theme team

#356954 Copied

Ravinder

Participant

May 17, 2023 at 10:42

Hi Rose regarding issue number 2 above (patches) I followed your instructions above but the patches still remain in the list?

#356982 Copied

Rose Tyler

Support staff

May 17, 2023 at 10:56

Hello, Ravinder,

Thank you for your response.

Here is a screenshot from your site – https://prnt.sc/mM-MUUDXfqia

Also, please update the theme and XStore Core plugin – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update

Kind Regards,
8theme team

#356984 Copied

Ravinder

Participant

May 18, 2023 at 10:21

Hi Rose thanks again for your support and answers above but – I have another question

how can you add another info box in the checkout page –

So you have address boxes etc but I want to add a box so a person can add their VAT number.

Tried going to pages-checkout page- edit with elementor but you cannot edit anything

Thanks

Ravinder

#357093 Copied

Rose Tyler

Support staff

May 18, 2023 at 10:42

Hello, Ravinder,

Thank you for your response.

Checkout is the default WooCommerce page https://woocommerce.com/document/woocommerce-pages/
We would recommend you contact WooCommerce support – https://wordpress.org/support/plugin/woocommerce/

Kind Regards,
8theme team

#357095 Copied
Tagged: demo theme, footer background, furniture theme, icons, persuasive, static, woocommerce wordpress templates
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