Hello AlexPTY,

Thank you for your response.

I’ve passed your answer on to our dev team.
If you do not want to wait, please read the private content from my previous reply. Submit a refund request via this page – https://themeforest.net/refund_requests/new and let us know.

Kind Regards,
8theme team

Hello Imthewillz,

Thank you for contacting us and for using XStore.

You can activate the theme now.

Kind Regards,
8theme team

Hello Marina,

Thank you for contacting us and for using XStore.

You can activate XStore now.

Kind Regards,
8theme team

Hello, Mourad,

Thank you for contacting us and for using XStore.

Try to activate the theme now.

Kind Regards,
8theme team

Hello, Vlad,

Thank you for contacting us and for using XStore.

Do you use WPBakery or Elementor?

Kind Regards,
8theme team

Hello,

Thank you for your patience.

We are finding that the task is more complicated than we initially anticipated. We are still working on your query and it is planned to be included in the next update (within the week). If it is implemented earlier, we will notify you and provide a solution.
If you are not willing to wait, you can request a refund – we will approve it since you contacted us prior to the purchase.

Kind Regards,
8theme team

Hello Vasak,

You’re welcome!

Please try the next code:

.products-loop .product-view-light .price-switcher {
    padding-left: 50px;
}
.products-loop .product-view-light del {
    display: block;
}
.products-loop .product-view-light .price-switch {
    margin-top: -5px;
}

Kind Regards,
8theme team

Hello Shirley Djaka,

Thank you for contacting us and for using XStore.

We can’t log in. Please check the credentials.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello C18_IT,

Thank you for contacting us and for using XStore.

Please check now.

Kind Regards,
8theme team

Hello DSMThreads,

Thank you for your response.

Please record a video of the problem and your actions, upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.
Also, provide URL of product/page with the problem.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, Uguranlar,

Thank you for contacting us and for using XStore.

It is not a problem, but a predefined behavior according to your settings in Single Product Builder here are 2 rows – https://prnt.sc/EBvE3qyTqU0u , the second row starts after the first row, so in case you have a lot of content in sidebar, tabs starts to appear after the sidebar content so you get the mentioned space.

You can change it in the next way – https://prnt.sc/9eoS-5UuGzkz

We hope this information is helpful.

Kind Regards,
8theme team

Hello, @Rajesh,

Thank you for your response.

Zoom on hover shows the image in real size it was uploaded on the site, but the real width of the image is only 500px https://bizcoverindia.com/product/wholesale-quality-wheat-powder-used-in-the-health-care-field/ . Try to upload the image in biggest dimension and check then.

Best Regards,
8Theme’s Team

Hello Dhruv,

On what page do you see this message?
To find out if this is from the theme or from something else (plugin or WordPress), you may just temporarily activate another theme on the site (Appearance> Themes), for example, Storefront – default WooCommerce theme. If the message persists, it means, the situation is independent of XStore.

Kind Regards,
8theme team

Hello Peter,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Header Builder > Cart > Show Quantity Input For Products > On and View Cart Button > On.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello Uguranlar,

Thank you for your response.

Please change the location of translation files for the Core plugin from https://prnt.sc/G73bA9jXGkWE to System (/wp-content/languages/plugins folder). Then Sync translation.

Kind Regards,
8theme team